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Body Shop Review Summary

5 star 410 reviews 82%
4 star 60 reviews 12%
3 star 7 reviews 1%
2 star 5 reviews 1%
1 star 21 reviews 4%
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(All Vehicle Makes)
Mohanish S.
Vehicle Make : Buick
1 out of 5
6/10/2018
Delivered after 8 times postponing the due date, double the original estimate. Vehicle's aerodynamics is messed up. Manager Able is nice and helping, that us only thing positive about this place. I don't even know how to describe horrific experience I had to endure.
Clarissa C.
Vehicle Make : Ford
5 out of 5
6/8/2018
Beautiful job in the car.
Stacy H.
Vehicle Make : Toyota
5 out of 5
6/8/2018
You all did a good professional job and I appreciate it thank you
Aldo H.
Vehicle Make : Hyundai
5 out of 5
6/6/2018
The crew at the service king location I chose were fantastic. Abel was phenomenal during the entire experience, Abel was always in contact with me, from letting me know what stage my vehicle was at, to when each part came in for my vehicle. By far the best General Manager I’ve ever had the pleasure of dealing with. Abel runs a very tight, efficient, attention to detail and prideful crew! I will highly recommend this location to everyone I know. If I could rete them on scale from ****-10, I would rate them a 20. Awesome work everyone!!!
Matthew T.
Vehicle Make : Honda
5 out of 5
6/2/2018
Adam and Abel we're great to work with. They always called or text with updates throughout the entire process to let me know what was going on, and it really helped keep my mind at ease, even when there was bad news. Super personable people, and it was a pleasure to work with them both.
Shelby C.
Vehicle Make : Kia
4 out of 5
6/1/2018
Customer service was good however very disappointed in the business hours
Vicky Y.
Vehicle Make : Toyota
5 out of 5
5/20/2018
Good customer service
Romana T.
Vehicle Make : Honda
5 out of 5
4/29/2018
I found them to be very professional and really appreciate the constant updating
Patricia O.
Vehicle Make : Ford
5 out of 5
4/28/2018
Great follow up and feedback through the entire process
Arthur G.
Vehicle Make : Toyota
5 out of 5
4/28/2018
Very pleased with the communication, and the repair results.
Lucia H.
Vehicle Make : GMC
5 out of 5
4/21/2018
Ververy good
Jon S.
Vehicle Make : Chevrolet
4 out of 5
4/19/2018
Mitch Spofford was very helpful kept in touch and offered to make everything right after couple things overlooked.
Brad N.
Vehicle Make : Nissan
1 out of 5
4/19/2018
The AC feels not as cold.
Lindsay W.
Vehicle Make : Honda
4 out of 5
4/17/2018
Mitch was extremely helpful. He kept me informed the entire process. I got my car back two days early and they returned my rental back to hertz.
Carole F.
Vehicle Make : Kia
2 out of 5
4/17/2018
Repair work was great inside of car was filthy Mitch took car in back and cleaned himself. I have my own business Mitch is a great asset to your company would come back again. Very customer service oriented. Those people hard to find
Eileen T.
Vehicle Make : Nissan
4 out of 5
4/15/2018
It was almost a week earlier than projected completed date. Communications with Service Masters was awesome. I knew exactly a few times a day what was happening with my car. Thanks again to Mitch who kept his promises on fixing my car to best possible. It looks like new. My heart is full. Eileen T
Dwight P.
Vehicle Make : Toyota
5 out of 5
4/11/2018
Very professional and courteous, and my vehicle was ready when promised.
Sherrie N.
Vehicle Make : Ford
5 out of 5
4/8/2018
Courteous, efficient staff and car looks great; after 2 days is running good. Job well done.
Leor L.
Vehicle Make : Toyota
5 out of 5
4/7/2018
Mitch and the team did a fantastic job repairing my 2014 Tundra. It’s great to have it again.
David M.
Vehicle Make : Jeep
1 out of 5
4/6/2018
After I got home and tried to go somewhere, an error message, service park assist is on the dash and we are not able to manually turn off the park assist. I will be returning the vehicle in the morning. That was a part that was replaced. Other than that, the car looks great.

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