Marlene M.
Vehicle Make : Hyundai
Very quick to repair my vehicle !!! I appreciate the quick work & car wash!! Thank you!
Edward S.
Vehicle Make : Toyota
Excellent service. Friendly and efficient. I would definitely use this Service King again.
Leonard R.
Vehicle Make : Dodge
Badges missing to identify my vehicle (charger and sxt)
Scratches on trunk, doors, mirror, and headlight assembly
Paperwork says some things replaced but it's clearly the same pieces that were originally there, such as headlamp case that is still scratched and the overhead console that still has glue on it from when I glued it back up.
Not sure if door panel was removed on passenger side, but there is a clear gap between door and window when the window is down now that was not here before.
Royce W.
Vehicle Make : Dodge
You guys took your time and did an excellent job, I would recommend service king to any of my family & friends thank you all very much.
Alice H.
Vehicle Make : Chevrolet
Matt showed great customer service i am well pleased .Thank you all at Service King
Jan B.
Vehicle Make : Hyundai
I don't understand how your location (Marvin D Love Frwy) would NOT repair my car unless you basically got more money by adding a second repair to my bill that had nothing to do with my car being driveable, but a second Service King location WILL do basically what you won't do. I will never use your location again. But I will say the gentleman (Ralph I think) was very nice.
Christopher S.
Vehicle Make : Toyota
No the lady in Mansfield Texas is a total ****.
David G.
Vehicle Make : Chrysler
Awesome service Matt was a great service advisor took great care of my car
Juan C.
Vehicle Make : Chrysler
Thank you Service King for your overall customer service. The daily updates via text message really eases a persons mind.
Joyce W.
Vehicle Make : Dodge
2nd time using SK. Always have gotten excellent customer service from beginning to end. Love the text messaging regarding the status of repairs and who will be taking care of what. LOVE SK
Jared E.
Vehicle Make : Ford
Poor customer service and poor craftsmanship.
Valerie C.
Vehicle Make : Kia
I was very impressed with all the stuff and especially mr. Ken who kept me updated on the progress and the repair of my vehicle upon receiving my car back he went over things that was done to my car show me the improvements rode around with me to make sure everything runs smoothly and because I did have a rental car he assured me that it will be returned to Enterprise and if I had any problems please let him know.
I am very pleased with the service and the professional mannerism of the staff Service King you get an A-Plus for me.
Mayra O.
Vehicle Make : Kia
Fast, easy, and reliable.
Shonda S.
Vehicle Make : Kia
I was truly satisfied with how quickly the job was done an how actsilent it looked i was truly over estactic when i seen a job well done thank for you guys excenlent preformance
Dwight H.
Vehicle Make : Lincoln
Ray did an excellent job keep me updated about the repairs. I am very pleased with his customer service. If he's not the manager he should be!!!
Brenda J.
Vehicle Make : Toyota
My car looks great!and it was really clean inside. I appreciated the text updates and calla from Ken. Mat slso was very friendly assuring me that if I needed anything or was not satisfied they would be there for me.
Leslie B.
Vehicle Make : Ford
It took over a month to complete my repairs and updates were not very frequent. Even after they fixed the problem with texting, it still was more then a week between updates.
Adrienne D.
Vehicle Make : Toyota
Ken was awesome. He contacted me everyday to inform me of his progress. I have bragged on service king to my staff at work. You guys are great. I hope I never have to get repairs again but if I do I definitely will use your shop. And hope Jen is still there
Lorna B.
Vehicle Make : Nissan
Matt Julian was an excellent advisor keeping me abreast of all repairs and timeline for completion.
Floyd H.
Vehicle Make : BMW
Service King was excellent with the communication they took real good care of my car and they got it done in a quicker time than was expected I am extremely satisfied I will tell my friends about Service King and the great customer service satisfaction. When I came to pick up my car he explained everything he did gave me a complete breakdown it was a very passionate and thoughtful when he was taking care of my car as well as explaining what he has done to my car and the experience he has had working on my car thank you again Service King
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