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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 541 reviews 77%
4 star 89 reviews 13%
3 star 12 reviews 2%
2 star 17 reviews 2%
1 star 40 reviews 6%
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(All Vehicle Makes)
Chia-huei T.
Vehicle Make : Scion
5 out of 5
7/30/2016
Daniel Jarvis did an excellent job keeping me posted on the progress of my repair. He was thorough with explaining the process and did not make a promise that he couldn't deliver.
Gilbert M.
Vehicle Make : Ford
5 out of 5
7/21/2016
The Service King Team & Daniel Jarvis, was excellent. They were very professional and kept me updated regarding each segment of the service of my car. I would highly recommend Service King and this location to anyone. Service King, 5608 Bandera Rd, San Antonio, TX 78238
Kevin B.
Vehicle Make : Buick
5 out of 5
7/21/2016
My service advisor called every 2 days to inform me of the status of the car. Everyone was very friendly.
Lennea L.
Vehicle Make : Nissan
5 out of 5
7/15/2016
Fast service. Car was done before promised date. Daniel kept in contact daily. Thank you once again.
Luis V.
Vehicle Make : Toyota
5 out of 5
7/9/2016
They kept me inform in the process.
Ramon V.
Vehicle Make : Chevrolet
5 out of 5
6/30/2016
An excellent job was done on my Chevy car! It like new I coundnt be any more pleased with it. It was delivered before schedule and I was kept informed along the process. My representative was always there when I needed something.
Domingo C.
Vehicle Make : Mitsubishi
5 out of 5
6/25/2016
Jerry was very informative and got my car done right away.
Sandra R.
Vehicle Make : Honda
5 out of 5
6/18/2016
Very nice people, eager to help
Fabian A.
Vehicle Make : Dodge
5 out of 5
6/15/2016
Thank you to all members that have dedicated their time to get my truck fixed thank you to customer service very professionals and thank you to Jerry for all your assistance.
Elizabeth F.
Vehicle Make : Nissan
1 out of 5
6/14/2016
This was the worst body repair I have ever came across. My trunk has scratches all over the top, my bumper has a scrape on it, the roof lining is coming off, the paint job over the area that I needed repaired looks bad, and the inside of my car is filthy. I can clearly tell you guys were just trying to hurry and get the job done and did not care about the overall sati fixation of the customer. It was the worst decision to decide to get my car fixed here.
Todd G.
Vehicle Make : Toyota
4 out of 5
6/11/2016
My service manager was great.
Carl James.
Vehicle Make : Toyota
5 out of 5
6/9/2016
They communicated very well. Car looks great.
Wendy V.
Vehicle Make : Toyota
4 out of 5
6/7/2016
Everyone was very kind and timely, the only thing I wish was that the texts alerts were a little more accurate. The updates on my vehicle gave a finish date which in reality was five days after. May be a technical issue but it kind of gives false information.
Judy R.
Vehicle Make : Toyota
5 out of 5
5/31/2016
Thank you for the prompt service.
Leah R.
Vehicle Make : Dodge
4 out of 5
5/28/2016
Daniel was so helpful and skilled with my repair. Allstate was a challenge only Daniel was able to solve the complicated issues.
N S.
Vehicle Make : Hyundai
5 out of 5
5/25/2016
GREAT customer service, and they took excellent care of my car. I would recommend then to all my friends.
Santos Armando.
Vehicle Make : Ford
5 out of 5
5/23/2016
You all did an excellent job..great customer service and very professional staff. I loved the updates on my cell phone....great job.
Lani P.
Vehicle Make : Honda
5 out of 5
5/23/2016
Well done and friendly!!
Florencio P.
Vehicle Make : Dodge
5 out of 5
5/22/2016
Very friendly and helpful staff. Job well done on my repairs.
Hugh W.
Vehicle Make : Kia
1 out of 5
5/15/2016
I had a vehicle with hail damage: dents and a cracked windshield. I received text and voice messages that my vehicle was ready to pick up after being repaired. I showed up to find that my windshield, that was supposed to be replaced, wasn't replaced. The "glass guy" didn't do anything. Now I have to make more arrangements to get my windshield replaced. Service King? Hardly.

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