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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 541 reviews 77%
4 star 89 reviews 13%
3 star 12 reviews 2%
2 star 17 reviews 2%
1 star 40 reviews 6%
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(All Vehicle Makes)
Miguel M.
Vehicle Make : Chevrolet
5 out of 5
5/14/2016
Daniel, my Allstate Agent was very helpful
Srinivasa P.
Vehicle Make : Nissan
2 out of 5
5/11/2016
overall experience is great. approachability of service officer was good, frequent updates helped a lot, overall repair was very good. Few loose ends left out, car trunk could have been cleaned up so that customers feels good when sees his car.
Robert L.
Vehicle Make : Mitsubishi
5 out of 5
5/10/2016
All my questions were answered. I was always kept informed and updated by text. The staff was very professional. I will recommend Sevice King to my friends and family.
Mhd A.
Vehicle Make : Honda
1 out of 5
5/10/2016
Not happy at all, it took too long more than two month and had to redo the repair More the twice
Arick J.
Vehicle Make : Kia
2 out of 5
5/8/2016
While I understand that things can happen to delay the completion date that are out of the hands of those that notify us of things, I am VERY unimpressed with the fact that I was not informed of the delay until I called in myself and asked about it, hours after it was due to be completed. Only after I got off the phone was the text sent. When the car was finally completed, we, again, received the call (& text) hours after it was supposed to have been finished.
Amanda Y.
Vehicle Make : Nissan
5 out of 5
5/5/2016
Excellent service
Rober Caesar.
Vehicle Make : Honda
5 out of 5
5/4/2016
Everybody was very polite and helpful. I really liked how I was kept updated of your progress with my car's repairs. If I ever have to use a repair shop again in the future, I plan to use you. Thank you!
Adriana G.
Vehicle Make : Dodge
5 out of 5
5/3/2016
Everybody was super nice and loved the way my car came out. Awesome service!
Christopher O.
Vehicle Make : Cadillac
5 out of 5
4/29/2016
Great experience ... Everything from the Geico claim process, to the admitting of my vehicle, the correspondence, and the job done on the car ... 5 Stars!
Eddy David.
Vehicle Make : Toyota
4 out of 5
4/23/2016
Make Ready crew did not clean off all the wax in the breed left from the repair had to clean it myself
Angela R.
Vehicle Make : GMC
5 out of 5
4/22/2016
I'm very happy to say that my GMC was taken good care of by the team at SERVICE KING.Everyone at the Bandera location was very nice and polite.JERRY did treated me like family...I am going to refer them to my family and friends...
Juan E.
Vehicle Make : Kia
5 out of 5
4/22/2016
It was very good service
Kinitra B.
Vehicle Make : Toyota
5 out of 5
4/19/2016
Jerry was excellent. He was patient, hard-working, and incredibly communicative. I was kept up to date with my repairs--not just from the texts, but from his personal calls. You provided the height of excellence to me and my car. Thank you.
Patricia G.
Vehicle Make : Chevrolet
5 out of 5
4/17/2016
Conrad was awesome. The other employees were wonderful and very courteous, friendly and very outgoing. We were very pleased with the way Conrad took care of everything, explained everything and even took care of our rental car. THANK YOU so much for your great work.
Ruben R.
Vehicle Make : Ford
3 out of 5
4/16/2016
However, I was slightly disappointed when I did not get my car back in a timely manner. Was originally told my car would be ready in 10 days, then was told it would take another week but the extension was again delayed another week. Maybe it would have been better if I'd been told not to expect my car back for at least 6 or 7 weeks and gotten it back in 4 or 5 weeks.:-(!
Andrew C.
Vehicle Make : GMC
4 out of 5
4/15/2016
Jerry from #72 was great. I'm always impressed with anyone that works with the passion like they own the company and their brand is on the line.
Barbara G.
Vehicle Make : Nissan
5 out of 5
4/14/2016
Daniel did an excellent job and got my car back to me before the tine set. Was very satisfied
Valerie ****.
Vehicle Make : Nissan
5 out of 5
4/14/2016
Everyone was very friendly. Thanks so much for making a difficult situation easier!
John H.
Vehicle Make : Ford
5 out of 5
4/14/2016
Everything was great and the shop got my car back fast to me.
Misty Nicole.
Vehicle Make : Nissan
5 out of 5
4/10/2016
The staff was friendly and let us know exactly what was going on with our vehicles...

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