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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 437 reviews 76%
4 star 83 reviews 14%
3 star 16 reviews 3%
2 star 12 reviews 2%
1 star 26 reviews 5%
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(All Vehicle Makes)
Hilda F.
Vehicle Make : Chevrolet
3 out of 5
7/30/2016
Fast service, satisfying. But in my case the Chevrolet's logo was not replace located in on the cargo door , it has damage from the accident ( titles scratch).
Yuan L.
Vehicle Make : Nissan
5 out of 5
7/30/2016
Good service, professional staff
Jason W.
Vehicle Make : Chevrolet
5 out of 5
7/30/2016
Everyone was very nice and the service was fantastic
Eric L.
Vehicle Make : Toyota
4 out of 5
7/30/2016
Everything is great with my repair!
Clyde T.
Vehicle Make : Toyota
5 out of 5
7/27/2016
Fast and efficient
Nicole B.
Vehicle Make : Audi
5 out of 5
7/27/2016
Customer service was great.
Alison S.
Vehicle Make : Ford
4 out of 5
7/27/2016
When I first came to service King there was no one in the office. I had to find someone to help me. There was one man in the office and he said he would get someone to help me. There was another customer waiting in the lobby. he called for someone and then went back to his office. The man he called never showed up. Cesar walked in with another customer and asked if the other service man had helped me. I said no so he said he would help me. Im so glad he helped me as it appeared no one else was working.
Martin G.
Vehicle Make : Cadillac
1 out of 5
7/24/2016
Accidentally left gym bag in car and it wa stolen while at shop. No forced entry, so either employee stole bag, or car was left unlocked over night. I've taken my 2006 BMW (twice), 2007 Honda CRV (3 times), 2007 Toyota Tacoma (once), 2004 Toyota RAV4 4 (three times) and Suburam to this service king location, and have been happy up to now. I jogged on the bayou behind the shop and once saw a car with its hood open on the weekend. This seems like it could create issues if it rains and also give thefts an opportunity to steal battery. I think management needs to have internal audit do an operational audit to fix these weaknesses.
Ozer D.
Vehicle Make : Toyota
5 out of 5
7/23/2016
Excellent customer service. I was very happy. Thanks.
Mark Z.
Vehicle Make : GMC
4 out of 5
7/23/2016
Chris was over the top .. Wonderful guy ...
Ronald W.
Vehicle Make : Ford
5 out of 5
7/21/2016
Desiree rocks!
Shadia B.
Vehicle Make : Chevrolet
4 out of 5
7/16/2016
Everything was perfect! Car was fixed faster than expected and that's never a bad thing!
Beverly T.
Vehicle Make : Ford
4 out of 5
7/16/2016
Service King was so great to work with, always kept me advised of the progress on my car, never had to call to get an update, they were super. Desiree Garza is wonderful, thanks Service King for having a courteous, knowledgeable employee like her.
Hector A.
Vehicle Make : Kia
5 out of 5
7/16/2016
Thank you for every day updates on the progress on my car repair, and the great service of your rep,thank you for such a great service!
Caesar A.
Vehicle Make : Chevrolet
5 out of 5
7/15/2016
Great customer service and great job with repair
Cindy H.
Vehicle Make : Acura
5 out of 5
7/1/2016
I really liked the text updates keeping me informed about my cars progress
Eric D.
Vehicle Make : Jeep
4 out of 5
7/1/2016
Superb communication and updates by representative (Desiree) handling my Jeep. Hate to admit that this is my second time in 6 months getting it fix and I had great service from her both times.
James And.
Vehicle Make : Chevrolet
5 out of 5
7/1/2016
Everyone at Service King was very friendly and professional. The service was exceptional and my truck was repaired in a couple of days. Y'all really did a great job!
Carla D.
Vehicle Make : Ford
5 out of 5
6/30/2016
Great customer service and the communication alerts via text were awesome.
David C.
Vehicle Make : Toyota
5 out of 5
6/17/2016
Great job

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