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Body Shop Review Summary

5 star 437 reviews 76%
4 star 83 reviews 14%
3 star 16 reviews 3%
2 star 12 reviews 2%
1 star 26 reviews 5%
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(All Vehicle Makes)
Francis C.
Vehicle Make : Buick
4 out of 5
5/13/2016
Oh my goodness, can't say enough good things about my experience! I haven't ever been involved in a wreck before & Service King made everything so easy! Telling me step by step what the procedure would be, keeping me informed at all times! Everyone has bent over backwards to be helpful! And Deziree is the BEST!! She has went out of her way to be informative.... Even rescuing my house keys from the locked rental car!! :) hopefully I won't need a repair service any time soon, but I highly recommend Service King Copperfield!!
Minh L.
Vehicle Make : Lexus
5 out of 5
5/11/2016
Professional and top class service. Thank you
Alex M.
Vehicle Make : Mercedes
5 out of 5
5/10/2016
My rep was very efficient and I was kept informed as the repairs progressed. Because of the fact that my rep handled things so professionally I would not hesitate to recommend your company.
Sarina T.
Vehicle Make : Infiniti
5 out of 5
5/8/2016
The overall experience was a good one. I appreciate the frequent text message updates and Colton's professionalism. I would definitely use Service King again. Thanks for taking care of my baby! She looks great!
Darrel J.
Vehicle Make : Toyota
5 out of 5
5/5/2016
Chris did a great job. Thanks.
Jorge Z.
Vehicle Make : BMW
4 out of 5
5/4/2016
Like I said when it comes to Bodywork you guys are the best that's what I always takes my cars one time I come it's a mistake to take it somewhere else and I regret it I will never take my car's to another place if it's not Service King keep up the good work you guys are the best.
Jeffrey A.
Vehicle Make : Dodge
1 out of 5
4/29/2016
You had my car for a month, painted it 3 or 4 times, maybe replaced the bumper and it's not perfect. You had my car for a month. A month. That's an entire car payment. I want it to be perfect.
Barb H.
Vehicle Make : Buick
2 out of 5
4/29/2016
I selected this location based on the favorable reviews on line. Repair took two days longer than estimates and paint on gender is not a match to rear of car. Christopher is working with me to remedy the situation.
Linda S.
Vehicle Make : Lexus
5 out of 5
4/24/2016
Cesar's customer service was exceptional. He kept me fully informed of the progress and kept all his promises he made to me.
**** T.
Vehicle Make : BMW
2 out of 5
4/24/2016
Why did it take 3 times to get the repair right. Have the manager call me. I have left 2 messages from him to call. If he still refuses to call me I will post my comments online and file a formal complaint.
Cheri S.
Vehicle Make : Chevrolet
5 out of 5
4/20/2016
All personnel I dealt with are terrific!!!
Daniel C.
Vehicle Make : Hyundai
5 out of 5
4/20/2016
Service was great!
Sandra T.
Vehicle Make : Nissan
5 out of 5
4/20/2016
Stressful time and they did their best customer service. Thanks
Debra D.
Vehicle Make : Ford
5 out of 5
4/16/2016
Great job!
Elizabeth K.
Vehicle Make : Ford
4 out of 5
4/16/2016
Desiree was awesome - she was attentive and gave just the right personal touch. I wish your company did auto mechanical work too
Genel M.
Vehicle Make : Kia
5 out of 5
4/13/2016
The staff made it very easy for me and Desiree **** was friendly, competent and kept me up to date.
Demetria M.
Vehicle Make : Toyota
5 out of 5
4/13/2016
The staff was very helpful and attentive.
Robert A.
Vehicle Make : Chevrolet
5 out of 5
4/13/2016
Looks great. Thank you
Mohammed H.
Vehicle Make : Toyota
1 out of 5
4/13/2016
Original estimates was 1075 when work finished it went to2200 during these changes I was never consulted or informed when asked for it I was told we don't have to it was approved the service center agents also represent insurance company conflict of interest exists service agent told me you are only paying your deductables the excess of 1075-2200 insurance company will send it to me you are not paying imagine the impact of increased amount on renewal of insurance policy
Jarod H.
Vehicle Make : Acura
4 out of 5
4/12/2016
Didn't get updates the last 3 days, but good work

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