Service King San Pedro

Excellent service-I felt that I was completely up to date on the progress of my car at all times. I would enthusiastically recommend your company. Thank you so much!

Kim was fantastic. Best service I've had at a repair business.

Five stars....car was repaired two days earlier than estimated...got regular updates....coordinated return of rental car.... washed, vacuumed car before return...staff was amazing....could not have had better service....indeed kings!

Kimberly was very profession. She was great about keeping me informed of the progress on the repair. The car looks like New. Thanks for an excellent experience.

Kimberly Gray was outstanding in how well she explained everything and kept me updated as work progressed. She was always very pleasant and cheerful. My car looks like new again. Many thanks

My headlight was not wired correctly. I was alowed to drive off with a headlight that was not connected.

Excellent service. I appreciated the frequent updates on the status of the repair Thank you, Kimberly!

Excellent job, good communication and we got the car back earlier than expected

It took longer than estimated, but words can not express how happy I was to see my car whole again!! You guys did a wonderful job and I would go to you again if I needed car repairs.

Excellent service! Excellent communication!

Julian did an excellent job of keeping me informed about the progress of the repair and was very patient and courteous with me at all times. An excellent job was done by everyone I had any contact with and the repair of my car was done beautifully. Thanks so much for the caliber of your employees.

Great service, communication, and quality of work.

The Service King employees are very nice. Very satisfied with the repair that was done to my truck. Thank you Jesse Caballero keeping me post it through the whole time. I would recommend my family and friends to Service King. Thank You Jesse Aurora R

Kimberly Gray the service advisor was the greatest & kept me informed on a daily basis. The car looks beautiful! I am so glad I waited to get appointment with Service King . It couldn't have gone more smoothly. Pat Ezell

My car got serviced pretty quick.

Jesse is completely professional, knowledgeable and courteous. I will recommend Service King to anyone needing repair work. All the staff treated me with care.

If takes longer to repair, a loaner car would be most appreciated! Our tech was nice & helpful.

Car looks great. In the future, don't schedule car drop off on a day you are closed (Jan 2, 2017)

Unfortunately, the experience was very poor. Scheduled a Jan 3 appointment in October. Had to call and verify the appoint many times because I kept receiving calls from SK stating I needed to schedule and appt. I left my truck with service King Jan 3. Said it would take a week to fix my door knob by replacing it. I informed the lady that I wanted a quote on my bumper and was looking to replace that outside of the insurance as the insurance was covering the door knob replacement from being broken into. I called numerous times asking for the Quote. Reaching the second week I stopped trying and just wanted my truck back. At the end of the second week still not a single phone call from sK on a status update and no emails. Only text messages that were inaccurate consistently. All I asked for was an email or text with an update because i travel for work.I finally called and demanded my truck back and then they said it is ready Friday. The only positive was that Hertz brought me a rental car. Still no quote on the front bumper replacement in my Ford F-150. 90% of my calls went to voicemail and never returned. Got my truck back and the door knob did not match my white truck. I said screw it ebcause with this service it would be another three months and rental car fees on top of my costs. No thank you. SK leadership must be the worst because they don't value customers and relationships. I reported SK to State Farm to remove them off the preferred list because they don't value that relationship or they would of communicated with me properly and I was trying to give them more business by replacing my bumper and they couldn't even get organized enough to get me a freakin quote. All that wait time of 3 months to get this done I probably couldn't of gotten done someone else in a fraction of the time. But because SF had them on a preferred vendor list I wanted to wait for the best. Definitely not even close to being average much less the best. I went in to get my truck worked on and I couldn't even get a quote on my work requested if that tells you anything. Way to lose customers and money their SK. Brilliant! Now it goes on Social Media and let that spread.

Jesse did a great job of keeping us informed.