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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 902 reviews 76%
4 star 151 reviews 13%
3 star 11 reviews 1%
2 star 38 reviews 3%
1 star 78 reviews 7%
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(All Vehicle Makes)
Lisa H.
Vehicle Make : Kia
5 out of 5
6/22/2016
Y'all did a job well done and Megan from the store off of Thousands Oaks she was wonderful and great customer service.
Dale S.
Vehicle Make : Toyota
5 out of 5
6/21/2016
Service was great
Mark P.
Vehicle Make : BMW
5 out of 5
6/19/2016
Kimberly was wonderful. My car looks awesome and it was completed ahead of schedule!
Melissa M.
Vehicle Make : Nissan
5 out of 5
6/18/2016
Julian did an amazing job keeping me notified.
****I.
Vehicle Make : Ford
5 out of 5
6/17/2016
Great service great people. Super friendly team. I will definitely return.
Russell G.
Vehicle Make : Ford
5 out of 5
6/17/2016
Great service and great workmanship. What else can anyone want? Well done!
Jay L.
Vehicle Make : Mercedes
5 out of 5
6/16/2016
Fast and perfect! My car looks like New! Thanks for the excellent, expedient service.
Edward L.
Vehicle Make : GMC
5 out of 5
6/16/2016
Carrie Latham is the best. She took care of my vehicle like it was her own. She kept me informed of every step until the Job was finished. Shop did a great job making My vehicle look new.
Candis M.
Vehicle Make : GMC
4 out of 5
6/13/2016
Great service. Kimberly was excellent. You need to correct your automated message system to better reflect more realistic times to completion.
**** L.
Vehicle Make : Lexus
5 out of 5
6/12/2016
Nice and speedy!
Karen H.
Vehicle Make : Jeep
2 out of 5
6/11/2016
My son had an appt to drop off his jeep. When he arrived, he was told he didn't have an appt even though I had received a reminder text that day. I called the 800 # and confirmed the appt although at this point it was 5:00. I met my son at Service King and the receptionist was very apologetic. The young woman who told my son he didn't have an appt was not at all concerned about the hassle she had caused - I had to leave work, we got stuck in rush hour traffic and my son had to leave his leadership meeting. Everything from that point on was exceptional. I was kept appraised of the progress via text and emails. The vehicle was finished a week early. My son was ecstatic. I have not seen the vehicle as I am out of town. My son says it looks "incredible!"
David R.
Vehicle Make : Nissan
4 out of 5
6/10/2016
Everything at the local shop was great. People on the 1800 number were not. They were rude and could care less.
Donald G.
Vehicle Make : Toyota
4 out of 5
6/9/2016
I was very disappointed when the person who hit my car left without even a note, however between the excellent customer service of Travelor's Insurance and Service King, my car was repaired in no time! Everyone was very nice, very organized, and the car was even finished one day earlier than expected. Plus the repairs are warranted as long as I own the vehicle! Thank you to all involved in making this bad situation end on a happy note! ????
Vanessa M.
Vehicle Make : Mitsubishi
5 out of 5
6/3/2016
I was well taken care of during my entire experience with Carrie from service king.
Mary S.
Vehicle Make : Mercedes
5 out of 5
6/2/2016
Fast service, courteous employees, super superior pricing, excellent work Not enough superlatives to explain our satisfaction with your company!!! Thank you!!!!
Terry M.
Vehicle Make : Chevrolet
5 out of 5
6/1/2016
Great job, Great people, Great service.
Carl R.
Vehicle Make : Lexus
5 out of 5
5/28/2016
Communication throughout the process was superb and very meaningful. Service rep named Carrie was outstanding.
Allison T.
Vehicle Make : Kia
5 out of 5
5/26/2016
Excellent service and customer service! Corey is awesome !
Leanna R.
Vehicle Make : Toyota
5 out of 5
5/26/2016
Car looks great! Thanks!
Bettie G.
Vehicle Make : Lexus
5 out of 5
5/21/2016
Good communication as the job was being completed I was kept updated

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