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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 902 reviews 76%
4 star 151 reviews 13%
3 star 11 reviews 1%
2 star 38 reviews 3%
1 star 78 reviews 7%
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(All Vehicle Makes)
Christopher A.
Vehicle Make : Lexus
5 out of 5
5/21/2016
Carrie was very professional and awesome!
Scott S.
Vehicle Make : Mitsubishi
5 out of 5
5/21/2016
Good job. Fast work. Very satisfied.
Barbara C.
Vehicle Make : Toyota
5 out of 5
5/19/2016
Julian was very helpful and kept me up to date on the progress. I am very happy with the results.
Terry V.
Vehicle Make : Ford
5 out of 5
5/18/2016
Carie did a fantastic job all very professional Thank you!
Claudia M.
Vehicle Make : Nissan
1 out of 5
5/14/2016
When I first pickled up my vehicle the lights were not setup properly plus it was dirty inside from the mechanics hands.
Jacqueline F.
Vehicle Make : Toyota
4 out of 5
5/14/2016
it was nice to have the insurance concierge to help answer questions and concerns. Since my car was hit twice in the month of April, I had both Travelers and USAA to help in repairing my car.
Victor W.
Vehicle Make : Ford
1 out of 5
5/13/2016
They guy that wrote the estimate promised to order the part and schedule me for the repair on 4/18. When I arrived for my repair appointment, they had no idea who I was or any record of the appointment. Also, the part was not ordered as promised. After discussions with the staff they promised to order the part and call when it arrived. I was skeptical based on the initial experience, I did receive a call a few weeks later that it was in. We agreed upon a time for me to come back in for the repair. When I arrived today, they didn't have me in the system. The Travelers rep was also clueless and didn't have me in their system either. The concierge service is a joke. Some and mirrors for generally poor communication and service. One saving grace, the lady from service king who called me finally appeared and remembered what needed to be done. The bumper was replaced and I was out in about an hour. What could have been a perfect 10 score was ruined by the guy who wrote the quote who over promised and the total lack of communication between the travelers folks and service King staff.
Randy W.
Vehicle Make : Dodge
5 out of 5
5/8/2016
Great job
Ryan H.
Vehicle Make : Toyota
5 out of 5
5/7/2016
From start to finish Everyone was totally professional and respectful. Kimberly kept me updated, true to her word. My 4Runner looks great. Very pleased!
Wanda B.
Vehicle Make : Lexus
5 out of 5
5/7/2016
Thank you for making my first experience with Service King enjoyable.
Jenny W.
Vehicle Make : Hyundai
5 out of 5
5/7/2016
Everything went very smoothly. I liked all the updates along the way so I knew how it was progressing. It looked very nice when I picked it up!Thank you!
Kyle C.
Vehicle Make : Mercedes
5 out of 5
5/6/2016
I had a very good experience with Service King. Carrie kept me informed on my cars progress and there were no surprises. I will be sure to refer my friends to Service King.
Carleton B.
Vehicle Make : Ford
5 out of 5
5/5/2016
Repair was done super quick. Excellent communication and updates. Quick service in and out. Fantastic staff. Would highly recommend this shop.
Kirk T.
Vehicle Make : Nissan
5 out of 5
5/5/2016
The updates were very nice!!
Michael O.
Vehicle Make : Toyota
5 out of 5
5/4/2016
Your staff was awesome and always kept me in the loop. Plus the truck looks like it came off the showroom floor...great job
Wilma S.
Vehicle Make : Toyota
5 out of 5
5/3/2016
Excellent service.Know the company many years.Julian was very profesional and very good.
Harlan B.
Vehicle Make : BMW
5 out of 5
4/30/2016
Thank you!!
Lashawn A.
Vehicle Make : Nissan
5 out of 5
4/28/2016
Lawrence and Megan were extremely helpful every step of the way. The repairs were completed exceptionally well and in the estimated time frame. Lawrence went above and beyond, making sure my repairs were perfect. I would recommend Service King on San Pedro.
Sarina V.
Vehicle Make : Nissan
5 out of 5
4/28/2016
I loved the updates on the status of my car.
Gary F.
Vehicle Make : Nissan
5 out of 5
4/27/2016
Great customer service

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