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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 918 reviews 75%
4 star 200 reviews 16%
3 star 17 reviews 1%
2 star 26 reviews 2%
1 star 70 reviews 6%
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(All Vehicle Makes)
Richard G.
Vehicle Make : Ford
5 out of 5
1/7/2018
Organ was the representative we worked with and he was awesome
Sandra G.
Vehicle Make : Kia
2 out of 5
1/6/2018
I picked up car and they had not fixed the right side of undercarriage. The inside of the car had a strong odor that gave 3 of us a headache. I had to take it back immediately to finishing fixing a prob... And its still not right. First time there that work was not up to par. Etc etc.
Ladavia D.
Vehicle Make : Chevrolet
1 out of 5
1/6/2018
Took entirely too long. New scratches are on my rear view mirror. My car was pretty dirty on the outside.
Elizabeth M.
Vehicle Make : Honda
5 out of 5
1/6/2018
Faster than expected and beautiful work.
Schnequa M.
Vehicle Make : Buick
5 out of 5
1/6/2018
Service King did excellent work. They were professional and courteous. They kept me updated on the status of my vehicle throughout the entire process. Thank you Service King!
Larry B.
Vehicle Make : Nissan
5 out of 5
1/5/2018
Excellent service. Excellent communication.
Kelley J.
Vehicle Make : Ford
5 out of 5
1/3/2018
It was great!
Rey C.
Vehicle Make : Chevrolet
5 out of 5
12/31/2017
Great people all around from the girls in the front to the guys in the back
Anupama S.
Vehicle Make : Honda
5 out of 5
12/30/2017
It was done well and got the vehicle back before time and garret is a thorough professional and did a good job
Michael J.
Vehicle Make : Honda
5 out of 5
12/29/2017
Very impressed with the speed of the repair and the professionalism of my rep and the organization on the whole.
Courtney H.
Vehicle Make : Scion
5 out of 5
12/28/2017
The communication was great throughout. Much appreciated.
Biak L.
Vehicle Make : Toyota
5 out of 5
12/23/2017
Service king is the best,that why i choose to repair my toyota. Thank for your serving good.
Elaine B.
Vehicle Make : Nissan
5 out of 5
12/23/2017
GARRETT WAS VERY HELPFUL AND KEPT ME UP TO DATE PN EVERYTHING. WONDERFUL SERVICE,THANK YOU
Malinda M.
Vehicle Make : Jaguar
5 out of 5
12/22/2017
Garret was exceptional. And the text updates were perfect and much appreciated
Richard L.
Vehicle Make : Infiniti
5 out of 5
12/21/2017
Meant a lot to be kept informed daily
Jocelyn M.
Vehicle Make : Buick
5 out of 5
12/19/2017
Awesome support beginning to end. Jocelyn
Jocelyn M.
Vehicle Make : Buick
5 out of 5
12/19/2017
Your team was the best. Jocelyn
Bok P.
Vehicle Make : Toyota
5 out of 5
12/16/2017
Rhonda was the absolute best service advisor ever. She is a great asset to Service King and we will definitely recommend this location anytime!
Cynthia F.
Vehicle Make : Nissan
5 out of 5
12/16/2017
Every employee that I interacted with gave the utmost in customer service. A big 'thanks' to both Ashley & Rhonda for their assistance. Also appreciated were the texts with updates. Thank you to everyone.
Gene A.
Vehicle Make : Nissan
1 out of 5
12/16/2017
Car was delayed due to defective parts. On the morning the vehicle was due I received a text stating that everything was on schedule for pick up in the afternoon. If anything changes I would receive a phone call. No phone call in the afternoon so I left work a bit early in order to get to the location before 6 pm only to find out the vehicle wasn’t ready because one of the parts was defective. WHAT HAPPENED TO THE PHONE CALL? Additionally, after picking the vehicle up I discovered the splash guard wasn’t installed. It was simply left in the floorboard behind the driver’s seat. I can’t take time out of my schedule to return the vehicle to this SK location, so I’m not sure how it will be installed. Maybe someone from SK should come to me on my schedule. Simply rediculous that a body shop can’t reassemble the vehicle correctly. If I need auto body work again, I will seriously question whether I use Service King or someone else. This is sad, because I’ve been a big champion for SK in the past. Not sure I’ll do that anymore.

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