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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 918 reviews 75%
4 star 200 reviews 16%
3 star 17 reviews 1%
2 star 26 reviews 2%
1 star 70 reviews 6%
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(All Vehicle Makes)
Kevin P.
Vehicle Make : BMW
5 out of 5
10/26/2017
Service was really good! Garrett always called me to give me updates. Overall service was very good! Will definitely use in the future!
Suzan M.
Vehicle Make : Ford
5 out of 5
10/26/2017
Garrett was very helpful and knowledgeable. I really liked the text updates and the fact that you finished ahead of schedule. Pickup was fast and easy. Thank you
Latoya B.
Vehicle Make : Nissan
5 out of 5
10/26/2017
Service was quick and looks great.
Debra L.
Vehicle Make : Kia
5 out of 5
10/25/2017
My second time working with Garrett this year. He is really really really amazing. He makes a difficult situation so much better. He deserves a raise!!
Carolyn J.
Vehicle Make : Hyundai
2 out of 5
10/23/2017
I actually have 2 different claims in with this location and I am having a difficult time with getting any help with getting the 2nd claim taken care of. I am very surprised by this as I have had work done in the past by Service King and that is why I chose them. So far this experience has been very stressful and aggrivating.
Karl .
Vehicle Make : Jeep
5 out of 5
10/21/2017
Great communication throughout process. Always kept us informed the whole time. Very pleased
Barbara H.
Vehicle Make : Nissan
5 out of 5
10/21/2017
Thank you.
Kevin D.
Vehicle Make : Honda
5 out of 5
10/21/2017
Service was great. Bumper was great. And all done 3 ahead of time.
Bernard L.
Vehicle Make : Chevrolet
5 out of 5
10/20/2017
The rep was very professional and and the front desk was kind and helpful during the entire process
George S.
Vehicle Make : Toyota
5 out of 5
10/19/2017
You guys helped me to save money on rental by giving my truck earlier than the expected day which saved me 180$ Thank you and you guys did a great finish on my truck The contact personal did a wonderful job on updating the status time to time
Johnnie F.
Vehicle Make : Nissan
4 out of 5
10/17/2017
At this time I have no complaints with the hope of not having to contact you if any come up. Thank You
Bruce C.
Vehicle Make : Volvo
5 out of 5
10/12/2017
Garrett and everyone involved did a superb job. I couldn't be happier.
James S.
Vehicle Make : Honda
5 out of 5
10/8/2017
Fine job
Gena B.
Vehicle Make : Mercedes
1 out of 5
10/7/2017
Doesn't look good. Seam between panels in disarray with paint looking like spider web. Orange peel paint on upper and lower panel with debris in at least 2 spots. Panel edges still have obvious damage and are uneven/crooked and s/b straight lines. Corner Point on bottom panel protruding farther compared to undamaged driver side. Rear red lamp has buff scratches and there was no damage to lamp casings whatsoever.
Karol W.
Vehicle Make : Toyota
5 out of 5
10/7/2017
Very professional very good at communicating and great work
Lauryn H.
Vehicle Make : Jeep
5 out of 5
10/7/2017
Need to work on the sms notifications but you did an awesome job on fixing my car and getting me back to work. Thank you.
Tryphosa E.
Vehicle Make : Kia
4 out of 5
10/6/2017
Thank you for having a great employee Rhonda Blackwell. Very polite. She makes a customer feel comfortable. She continuously contacted me about the updates. It’s not just the job. She is literally concerned about what is going on with you and you vehicle. Thanks Rhonda for all your help.
Denise G.
Vehicle Make : Kia
5 out of 5
10/6/2017
It was quick looks great and I loved Rhonda and the girls up front they are AWESOME!!!!!
Gillette D.
Vehicle Make : Mazda
5 out of 5
10/4/2017
I loved how I was communicated with hhroughout the whole process.
Esther C.
Vehicle Make : Lexus
5 out of 5
10/3/2017
Really like all the text reminders.

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