Service King South Ft. Worth

Great job

There is one mistake but i am very satisfied

Excellent job and superior customer service

James communicated with me well, and car repair was quick

Excellent customer service. James was awesome.

They were fast. And they kept me informed.

Efficient and always informative. I liked the text updates.

Very impressed with the service, I was told when it would be done, and it was on time. I received updates on a regular basis via text. I was treated with respect. I highly recommend Service King to everyone. Than you so much!!!

Fast, efficient, great customer service. My vehicle looks great. Thank you very much!

I feel it's completely unprofessional when a customer calls several times for information about their vehicle only to be met with no answer of the phones and only a vague email response which specifically states if there are any questions to call. I also dealt with a man who was annoyed and rude at being interrupted from his computer to deal with a customer who had come in when there was no employees at the front desk. The man I talked to from your company to come and deal with the other customer clearly stated that he wasn't running things and then when the customer asked about an estimate of damages to his vehicle the employee asked his if he was making an insurance claim. When the customer said no the employee told him that unless he had 3000 that they couldn't do the repairs. Then when the young male customer left the employee turned to me and my husband and said that the young man probably wasn't making an insurance claim because he didn't want to have to admit that he himself probably caused the accident. The repairs to my car were basically handled well otherwise but this behavior will most likely force me to take my business elsewhere in the future.

Keep up the good work!

The repairs on the vehicle were great. The team was great as well. I was kept updated on the repairs multiple times through out the weeks during the time of the repair.

We appreciate Robert Austin and all his work in working with the "other" ins. Co. Thank you Mr. Austin Arnold M

Battery was fine when brought in - now light is on and will barely crank. Steering wheel is not centered and some story about not being able to align because of wear in front suspension. Front suspension was same leaving as when brought in and steering wheel was fine

Extremely satisfied with the work and the process. Robert kept me updated 3-4 timeso a week. Can't say enough good things about how good the truck looks now.

Kyle was extremely nice and informative through the whole process. He helped put my mind at ease during a difficult time. It was also nice that you have Lauri with Geico right there in the office to help out. This is my first experience with Service King and Thanks to the great experience Kyle and Lauri gave me I'd refer you to others. Thanks again !!

Insurance pay for me a lot of money 3950, they fix back side of 2012 Honda civic car doesn't even check for my car tires presure.so means,after comeback from service king I have to go to car work shop,???? and

Thank you

They did a great job fixing our vehicle And keeping us updated on the progress Our service tech was Troy and he did great as well

I'm really satisfied with the repairs of my car they did a awesome job. They make a good team.