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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 466 reviews 71%
4 star 92 reviews 14%
3 star 15 reviews 2%
2 star 25 reviews 4%
1 star 58 reviews 9%
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(All Vehicle Makes)
Jamie S.
Vehicle Make : Honda
5 out of 5
12/6/2016
Great work! Car looks great
Lynn H.
Vehicle Make : Ford
1 out of 5
12/3/2016
I called to discuss unrepaired damage 20 minutes after picking up my car
Toshua S.
Vehicle Make : Chevrolet
3 out of 5
12/1/2016
It would have been nice to have more updates on the additional estimate that was submitted to the insurance company instead of being in limbo.
Melissa S.
Vehicle Make : Audi
5 out of 5
11/29/2016
Terry gave the best customer service
Sharrod P.
Vehicle Make : Nissan
4 out of 5
11/28/2016
I appreciate that I was able to get my car returned on Saturday even though it arrived 30 minutes after closing time.
Pamela N.
Vehicle Make : Ford
4 out of 5
11/26/2016
Terry and your staff blew me out of the water once again with outstanding customer service and a beautifully fixed car....way earlier then anticipated.
Daniel R.
Vehicle Make : Mazda
5 out of 5
11/24/2016
I was completely satisfied with Service Kings service especially the way you kept me updated me with the texts I received. Terry Weiss was especially helpful in giving me complete detailed information of the process. Thank you so much for your service. I would highly recommend your service to everyone.
Jose H.
Vehicle Make : Chevrolet
1 out of 5
11/16/2016
It took too long to get my car repaired
Cynthia N.
Vehicle Make : Chevrolet
2 out of 5
11/15/2016
It take almost 2 months for my truck to be ready! I wouldn't recommend Service king to no one!!
Charles W.
Vehicle Make : Honda
5 out of 5
11/12/2016
Brad did an excellent job keeping us informed. Everyone was so friendly and professional. We will definitely recommend Service King to our friends. Thank you so much for making this experience less painful.
Jeffrey S.
Vehicle Make : Ford
1 out of 5
11/10/2016
No need to contact...it's just that you had the car for 8 days instead of the stated 5....Otherwise I'm totally satisfied...:)
Tin N.
Vehicle Make : Ford
5 out of 5
11/4/2016
Nice and friendly staff with good customers services skills
Jose R.
Vehicle Make : Kia
1 out of 5
11/3/2016
Color does not match after saying it was ready. The service rep said it was because of the sun and then said bcuz it was plastic. It was right when it went in but had a beige color when it should have been Snow White. If truly professionals this should have been detected before trying to deliver it.
Eveline A.
Vehicle Make : Hyundai
2 out of 5
11/3/2016
Car looks great I'm happy with that. Put in Tuesday and was told it be ready on Saturday or Monday . Had scheduled to go on trip on Wednesday but had to re-schedule since I did NOT get my car until Wednesday **** pm. Don't promise if you can't keep. Otherwise the repair person kept me up to date and explained very well.
Dana W.
Vehicle Make : Nissan
5 out of 5
10/31/2016
Thank you for vacuuming and cleaning the inside of my car????
Sonia D.
Vehicle Make : Chevrolet
5 out of 5
10/28/2016
Everyone is professional and courteous. I was very satisfied. I will recommended your service to family and friends
**** H.
Vehicle Make : GMC
5 out of 5
10/27/2016
I felt my service rep, Chris went above and beyond to keep my repair costs down. He was great!
Dorthea S.
Vehicle Make : Ford
4 out of 5
10/27/2016
The repair to my F150 truck was 5 STAR. My second trip to Service KKing Collison--- I would think you could double Son Dok pay and even then it could not reward him enough!!!!!! He makes Service KING---10 Stars!!!!!!! Thank you! Dorthea S
Sonya P.
Vehicle Make : Kia
4 out of 5
10/20/2016
I was inform vai,text message about my car.I did not have to call.My contact person,Collin with Allstate was very friendly and made me feelcomfortable about leaving my car.He even greeted my kids.Also,he and the front deskbadmin worked as a team to timely get me taken care of.I was able to ask questions bout how,when and why my needed something.Collin was very professional and andwered everthing.I am so glad to have my car back and it was clean.
Amy V.
Vehicle Make : Kia
5 out of 5
10/20/2016
Everyone was so nice and very helpful. Thanks for everything. The car looks great.

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