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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 629 reviews 74%
4 star 103 reviews 12%
3 star 17 reviews 2%
2 star 30 reviews 4%
1 star 66 reviews 8%
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(All Vehicle Makes)
Robert C.
Vehicle Make : Nissan
5 out of 5
3/9/2017
Looks great fast work
Gary K.
Vehicle Make : Ford
5 out of 5
3/8/2017
My car was done quickly and they treated me very courteously
Israel R.
Vehicle Make : Cadillac
4 out of 5
3/3/2017
You all did a good job on my truck the only bad thing was that it took way to long to get it done but im satisfy over all. Thanks.
Ronald T.
Vehicle Make : Ford
5 out of 5
3/2/2017
Courteous service and finished a couple of days early. Thanks!
James R.
Vehicle Make : GMC
1 out of 5
3/1/2017
My service professional told me in front of Josh and the receptionist that be did not have time to explain because he had to close up and that he got off at 6. Keys were handed to me and be walk off saying have a good day sir. That was the extent of what happened when I picked up my truck.
Lloyd M.
Vehicle Make : Hyundai
5 out of 5
2/25/2017
Outstanding
Cody G.
Vehicle Make : Nissan
5 out of 5
2/25/2017
Very good service! Thank you!
Mitchell J.
Vehicle Make : Hyundai
5 out of 5
2/24/2017
I was glad the work was done so fast and everything came out great.
Ruben R.
Vehicle Make : Toyota
5 out of 5
2/24/2017
Kevin and the service team made this experience seemless
David H.
Vehicle Make : Toyota
2 out of 5
2/23/2017
The SK rep Kayla Hensiek was terrific. Kept me updated. Was great help. The minor issue was the paint was not buffed properly (Kayla rebuffed it herself and made it right), and the broken mirror cover was over looked never got repaired. We will return to have that completed. Kayla updated us on that.
Tammy K.
Vehicle Make : Jeep
5 out of 5
2/23/2017
Thanks for making our vehicle look great!!
Douglas F.
Vehicle Make : Toyota
4 out of 5
2/22/2017
Every thing was great. Even got our car back before They said when it would be ready
Dorris C.
Vehicle Make : Ford
4 out of 5
2/21/2017
My service advisor did a phenomenal job in sending emails and making phone calls updating me on the repair job. However, this was the first time I have had to deal with a collision shop and found the way that business was conducted very atypical. It was all done in the lobby and at the front desk. I never saw my service advisor's office space. Also, I was initially greeted by a person that never identified herself to me-I had to ask if she was my service advisor and that is when she told me she was working with my advisor because she was in-training. I was given the paper work to review and sign in the waiting area. My vehicle looks great and I do appreciate a job well done. Overall I can recommend Service King to others but I would first prepare them for the way business is transacted at this location. Thank you for this opportunity to share my thoughts.
Eric W.
Vehicle Make : Cadillac
1 out of 5
2/20/2017
Kevin, the service advisor, was very courteous and on top of things. I even got my car back a day early, however, I think they got a bad headlight so I am having to take my car back in to replace the bad headlight.
Eric J.
Vehicle Make : Acura
5 out of 5
2/18/2017
Was kept well informed about where we were in the process. Very friendly and customer focused
Matthew S.
Vehicle Make : GMC
5 out of 5
2/17/2017
Quickest turnaround and best customer service I've ever had thank you Kevin
Fay Y.
Vehicle Make : Lexus
5 out of 5
2/16/2017
I APPRECIATE JOHN KEEPING ME UPDATED AS HE WAS DOING THE REPAIRS. MY FIRST BUT NOT MY LAST EXPERIENCE W/ SERVICE KING. THANKS SO MUCH !!
Samantha B.
Vehicle Make : Kia
4 out of 5
2/13/2017
Kevin was great. Really easy to work with and provided great updates. It's never easy to deal with a wreck but Kevin made sure that this was an easy fix while dealing with the other driver's insurance. Thanks, Kevin!
Molly J.
Vehicle Make : Audi
5 out of 5
2/9/2017
Ricky and celeste were AMAZING!
Michael A.
Vehicle Make : Ford
5 out of 5
2/9/2017
Kayla did a great job keeping me informed, the repair work looks great and the turn time was much better than expected!

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