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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 629 reviews 74%
4 star 103 reviews 12%
3 star 17 reviews 2%
2 star 30 reviews 4%
1 star 66 reviews 8%
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(All Vehicle Makes)
Joann M.
Vehicle Make : Subaru
5 out of 5
10/22/2016
The customer service was excellent. My car was repaired sooner than I thought. I am extremely pleased and would highly recommend them.
Cynthia E.
Vehicle Make : Nissan
5 out of 5
10/22/2016
Very well mannered team! They helped me with the claim from the accident, it went to the guys insurance, he helped assuring what they were doing. They were just great, pass it on
Wendy T.
Vehicle Make : Audi
5 out of 5
10/20/2016
Thank you !
Kreg Z.
Vehicle Make : Kia
5 out of 5
10/19/2016
Friendly and quick to respond to any questions or concerns. Thanks for taking care of my car (Kevin Hawkins)
Kurt B.
Vehicle Make : GMC
5 out of 5
10/16/2016
Thanks for the speedy and excellent service
Daniel E.
Vehicle Make : Nissan
5 out of 5
10/15/2016
Chuck was awesome! Mighty Merritt all the way!!
Lori S.
Vehicle Make : Ford
5 out of 5
10/13/2016
Thank you so much! You guys made this so easy
Roy B.
Vehicle Make : Honda
1 out of 5
10/13/2016
Since you only gave the option if yes & no,...The first thing that I saw was that a part was not installed correctly. I will let you know if I find anything else.
Ruth I.
Vehicle Make : Lincoln
5 out of 5
10/8/2016
Friendly people, great service. Would use them again although I hope we won have that need.
Gloria C.
Vehicle Make : Toyota
4 out of 5
10/7/2016
I was keep informed of the work all went well and car was ready when told it would be. Car looked real good
Sharon C.
Vehicle Make : Jeep
5 out of 5
10/1/2016
I sincerely appreciate the level of service I received from Mr. Michael Fischer and other staff at Service King. The quality of service and consideration I received were excellent. Thank you for repairing my car so quickly. I also want to thank the very kind ladies at the front desk. A warm welcome speaks volumes. Sharon C
Ramon I.
Vehicle Make : Buick
5 out of 5
10/1/2016
Chuck Merritt did a wonderful job of answering my questions and keeping me informed and updated. He was friendly and made the experience less stressful.
Jody W.
Vehicle Make : Dodge
5 out of 5
9/30/2016
Great job guys!!
Heather K.
Vehicle Make : Toyota
5 out of 5
9/28/2016
Kayla Hensiek was absolutely amazing. Between the regular updates and speed of service delivery, I couldn't be any happier with this experience. Thank you!
Lisa L.
Vehicle Make : Toyota
2 out of 5
9/28/2016
After driving the auto home & looking at the details of the repair, there are quite a few concerns we immediately see. There are lots of large open gaps in various multiple places, as well as parts/pieces that are not flush/even. Honestly, we are quite surprised by the subpar work done to the auto. I wish I had known and would have taken the car elsewhere for repairs. My husband will prepare a list of the issues & will be returning the car to be re-serviced at your location. Please advise what day/time will be convenient for you to have him bring the auto back up to Service King & for a rental car to be made available? Thanks, Lisa L
Stephanie T.
Vehicle Make : Toyota
1 out of 5
9/28/2016
I was unable to open my gas tank. Additionally there was paint left on the inside from someone's hand opening or closing the drivers side door. I am taking my car back in tomorrow to get the gas tank problem fixed.
Weston W.
Vehicle Make : Ford
3 out of 5
9/24/2016
Everything went great once we got parts there. It would have been nice to be able to order parts ahead of time considering I waited for an appointment for several months and did the Allstate estimate there at your store. I didn't have rental car coverage and the extra days waiting on parts starts to add up.
Emily W.
Vehicle Make : Honda
5 out of 5
9/23/2016
Fast and courteous! Great work!
Charlie Carolyn.
Vehicle Make : Honda
5 out of 5
9/23/2016
Excellent communication.
Ronald B.
Vehicle Make : Chrysler
1 out of 5
9/23/2016
Under-hood stickers were missing and cruise control does not work.

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