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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 629 reviews 74%
4 star 103 reviews 12%
3 star 17 reviews 2%
2 star 30 reviews 4%
1 star 66 reviews 8%
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(All Vehicle Makes)
Wilfredo R.
Vehicle Make : Nissan
1 out of 5
9/23/2017
They could not find car for 30 minutes, then they found car but could not find the keys, mechanic lock keys in the tool box, I waited another 30 minutes for the car. The car had a crooked hitch hook up and missing trim. I need to go back on Monday. Front staff very nice, workers are sloppy and the work wq as not verified by the manager.
Sara R.
Vehicle Make : Toyota
5 out of 5
9/22/2017
This is my second experience with Service King. Both times have I have been more than satisfied. The complete experience from start to finish has been extraordinary. Kevin Hawkins was very professional and helpful. Will definitely recommend this company to others.
Mark G.
Vehicle Make : Honda
4 out of 5
9/22/2017
I did not expect to the speedy process! I am completely satisfied.
Michael W.
Vehicle Make : Dodge
4 out of 5
9/22/2017
Your company does quality work and keeps the customer well informed. I will always be glad to suggest Service King.
Hugh M.
Vehicle Make : BMW
4 out of 5
9/22/2017
Kevin was very courteous and explained what needed to be done to my car. When the repair proved to be more complicated than originally expected he called to explain and keep me informed.
**** R.
Vehicle Make : Audi
5 out of 5
9/21/2017
Kevin was great!
Brent D.
Vehicle Make : Audi
5 out of 5
9/21/2017
Good service, good work and completed on time thanks you
Tim D.
Vehicle Make : Jeep
5 out of 5
9/21/2017
Kevin was great. It was a wonderful experience!!!!
Carrie A.
Vehicle Make : Toyota
5 out of 5
9/20/2017
I truly appreciate the kindness Stephanie and all the staff at Service King provided me. Kayla was amazing by getting my car fixed in such a timely manner, and she kept informed on what was happening with my vehicle. Kayla and Stephanie made me feel life a person and not a number and to me that is priceless in this day and time. I will definitely recommend Service King to all my friends and family!
Leslie S.
Vehicle Make : Ford
5 out of 5
9/20/2017
Jarvis, very friendly, knowledgeable he kept his word on everything he told me. I really appreciate him I'm glad he was my person. Thank you Jarvis
Jesse S.
Vehicle Make : Honda
5 out of 5
9/16/2017
Jarvis was extremely helpful. Had a great experience!
Charity R.
Vehicle Make : Toyota
5 out of 5
9/14/2017
Kevin was wonderful. Thanks!
Robert W.
Vehicle Make : Ford
5 out of 5
9/14/2017
Well organized. Good communication. Friendly service. I would return.
Eric D.
Vehicle Make : Toyota
5 out of 5
9/9/2017
Kevin was great to deal with Very knowledgeable and very good at communicating status
Ibrahim M.
Vehicle Make : Toyota
1 out of 5
9/8/2017
Very bad customer services my vehicle was done nothing to it and bumper was not repaired still scratches on and even lose than it was. my insurance was charged more than $600 for nothing. I chosed this shop because of the big name but nothing I will never services any of my vehicles with service king and will not recommend anyone. Bad!! Bad!! Bad!!
Kelly M.
Vehicle Make : Lexus
5 out of 5
9/8/2017
My service rep was great and very friendly. Car was done in a good amount of time and communication was great.
Aqua S.
Vehicle Make : Hyundai
5 out of 5
9/7/2017
Great Service
Preston E.
Vehicle Make : GMC
2 out of 5
9/2/2017
I was giving the run around on completion date, missed 2 weeks of work due to my situation and what I was told by service advisor. All the scratches were not removed, some body panels and molding/trim did not line up properly. There were new scratches that were not there before. The truck was completely filthy and disgusting when I picked it up, rear tire sensor on new wheel didn't even work. Completely dissatisfied with my service and once all issues are corrected I will NEVER use service king again nor will I refer anybody to service king.
Lisa D.
Vehicle Make : Kia
5 out of 5
8/30/2017
Great Service!!! Polite, dedicated, and trustworthy!
Terry O.
Vehicle Make : Hyundai
1 out of 5
8/30/2017
Parts don't fit peoperly, parts were left with rough spots prior to painting, 3 day job took a week waiting on parts the we're sent incorrectly.

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