Service King Grand Prairie

Great Job. The only issue I had was it took sixteen days to service my vehicle.

Thank you all at servicesking for getting my repairs done, thank you ..

Excellent service and updates Bill was fantastic to work with

Very satisfied

Before my repair my vehicle was making a loud noise. After my repair my vehicle was still making the noise so I took my vehicle back and Bill said he would take care of it but after I left for the second time my vehicle is still making the noise. Not only that but my car was missing a piece to the wind shield wiper reservoir. I noticed it was missing right away but I wanted to see if he would allow me to leave with it that way, he handed me my keys and said "have a nice day". Once he said that I pointed out the missing piece and his response was "oh yeah I noticed that, let me get that for you". So not only was my first issue not resolved but now he KNOWINGLY was going to let me leave with a missing part. I called him the next day to let him know that my car was still making the noise and this time his response to me was "you know what it is right"? And I said "yes according to you it's the heating shield". He then said "well you know that's not going to hurt the car right"? Are you kidding me? My insurance just paid a huge chunk of change to fix my car and somehow I'm still leaving the place with one of the same problems I had to begin with. Just wish I had encountered someone who was eager enough to want to fix the issue the first time rather than sounding annoyed the second and third time I call to try and get my issue resolved.

The staff was helpful and friendly... I was updated every day about the work being done.

My bumper cover was repaired. The indentions from the accident were still visible. I want the bumper cover replaced, not repaired!

Well job done!

The car looks great. The customer service was second to none. Mr. Steele was very professional and kept me updated on the repair status . I would definitely recommend this facility to anyone. Sotero

Very nice work. Facility was clean and staff was very professional. KyKyrie kept me informed of progress. Thanks a bunch!

Wonderful service and my truck looks better than brand new. Thank you

I was absolutely satisfied with the service. On a scale **** to 10, I give it 10 +. Thank you so much

Very frustrating, terrible experience.

Customer service was great. David Steele kept me updated on the progress on my truck. Till the day it was completed.

I like that the service rep kept me informed of my vehicle's progress. The text message updates where also very beneficial.

Thank you for your outstanding service.

Very thorough,timely and nice.

First glance the quality looks great!

I loved the day to day contact that you gave. Very very pleased. Thank u guys. P.S. The truck looks great.????

I gave you my car totally cleaned inside and out. Would like it back same way. Brandon was very attentive of taking care that I knew progress on car. Thanks