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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1077 reviews 77%
4 star 205 reviews 15%
3 star 26 reviews 2%
2 star 28 reviews 2%
1 star 63 reviews 5%
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(All Vehicle Makes)
Barry S.
Vehicle Make : Dodge
5 out of 5
7/18/2017
I was very happy with how everything transpired and getting my truck repaired. I like the text messaging communication that keep you up-to-date on what's Happening. Great service. Thanks
Peter T.
Vehicle Make : Kia
5 out of 5
7/18/2017
Jeff and his new hire were wonderful (Can't remember his name). We were kept up to date frequently and the car was finished earlier than expected.
Shannon P.
Vehicle Make : Ford
5 out of 5
7/16/2017
Cris was great and they completed my work three days ahead of schedule. Repairs were better than I expected and they washed and detailed my truck.
Steluta M.
Vehicle Make : Cadillac
5 out of 5
7/15/2017
All work done exceeded my expectations, thank you to the team.
Carrie K.
Vehicle Make : Toyota
5 out of 5
7/15/2017
This is my 2nd time to use Service King and I won't take my car any place else. Their customer service is by far the best and they do great work as well. I really appreciated Jason's professionalism and continued communication while my car was being worked on. I also love the updates via text daily. Service King you most definitely live up to your name. Thank you very much!
Larry G.
Vehicle Make : Ford
5 out of 5
7/14/2017
Kyle did a fantastic job if providing excellent service.
Adam W.
Vehicle Make : Chevrolet
5 out of 5
7/13/2017
Brandon did an excellent job
Wendy L.
Vehicle Make : Scion
5 out of 5
7/11/2017
Loved the one stop experience with Allstate, Enterprise and Service King!!
Kim B.
Vehicle Make : Chevrolet
5 out of 5
7/9/2017
Brandon was terrific through the process.
Jennifer C.
Vehicle Make : Chevrolet
4 out of 5
7/8/2017
Jeff was super informative, helpful and friendly. If I get in another accident I'll be coming back here requesting him.
Maria M.
Vehicle Make : Toyota
5 out of 5
7/8/2017
Your consistent communication and update reharding status of vehicle gives tge customer a peace of mind and assurance that you are doing your job. Everything was done so professionally.
Pandoria H.
Vehicle Make : BMW
1 out of 5
7/5/2017
The paint used on the repair doesn't match my existing paint color. I left the car after seeing that it didn't match and they were supposedly going to try and match or do a better job blending the paint. Upon my return, I found it was the same as when I left it to be corrected. It will now cost me additional money to try and correct the color mistake.
Steve G.
Vehicle Make : Chevrolet
5 out of 5
7/5/2017
...
Ann S.
Vehicle Make : Audi
1 out of 5
7/5/2017
The rep was supposed nice, but there were communication issues with Service King. I got an erroneous email telling me my car was ready when it was not. Then, I was told a part had to be ordered and it would take 7-10 days, but even after checking, I was never told when the part came in to have a heads up on my car being ready. I actually think this may be partly Audi's fault. However, I had no way of knowing when the car was ready- which impacted my decision-making on plans. The rep was moved to another store when I came to pick it up and I was surprised
Laura V.
Vehicle Make : Honda
5 out of 5
7/2/2017
Thank you for the great and prompt service
Scott R.
Vehicle Make : Chevrolet
1 out of 5
7/2/2017
Paint job has a slight "orange peel" to it.
Toni A.
Vehicle Make : Toyota
5 out of 5
7/2/2017
Kyle was great with explaining everything during this of frustration for me!
Robert W.
Vehicle Make : BMW
5 out of 5
7/1/2017
The service was great. Aaron was awesome and kept me informed every step of the way. I would definitely use Service King again
Kathy W.
Vehicle Make : Infiniti
5 out of 5
7/1/2017
Well Done!
Nadia R.
Vehicle Make : Hyundai
5 out of 5
7/1/2017
Wonderful service!

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