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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1077 reviews 77%
4 star 205 reviews 15%
3 star 26 reviews 2%
2 star 28 reviews 2%
1 star 63 reviews 5%
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(All Vehicle Makes)
Christine V.
Vehicle Make : Pontiac
5 out of 5
1/10/2016
Kept me informed. Did a nice job.
Bruce J.
Vehicle Make : Dodge
4 out of 5
1/10/2016
Loved the text updates, and the super friendly customer service I received. Car looks as if accident never happened, thanks! ????
John H.
Vehicle Make : Subaru
1 out of 5
1/10/2016
There are at least three dust spots or "trash" in the paint. I picked up on Saturday and the paint crew was not available. The person in charge told me I need to bring the car back to Service King so they can wet sand and buff, she said there's enough clear coat it will not damage paint. I am not as confident as she is on at least one piece of "trash", it looks a bit deep. Other than that, I am completely satisfied w/my rep Jose Castillo and the professional service. Bringing my car back is a bit of an inconvenience for me as I work at home, this is a very busy time for me. Sincerely, Lori Hofferber
Stephen B.
Vehicle Make : Chrysler
5 out of 5
1/9/2016
Everyone was very nice.
Donna J.
Vehicle Make : Dodge
5 out of 5
1/8/2016
Thank you for your helpfulness an swiftness. Asking w the rental process, everything was smooth an easy. The friendly smiles was very much appreciated.
Haifa V.
Vehicle Make : Toyota
5 out of 5
12/31/2015
I received messages with updates and the repairs were done faster than anticipated and very well done. Thank you service king.
Jim S.
Vehicle Make : Chevrolet
5 out of 5
12/30/2015
So far excellent service
Debra M.
Vehicle Make : Honda
4 out of 5
12/30/2015
Nice work would use you again, hope I don't need too!
Antoinette B.
Vehicle Make : Toyota
5 out of 5
12/26/2015
Judy provided excellent customer service. I have never had a person that kept me in the loop and updated with my service as much as she did. That level of customer service is hard to come by. Thank you so much.
Rosiealbert B.
Vehicle Make : Mercury
4 out of 5
12/24/2015
The service that was given was the best I have seen a job well done on infoming of your vehicle as it been in there shop. Mrs. Judy Lawson kept me update with the repairs on a daily base or as needed. We're very pleased,excited,and appreecareted the service that your tear provides at Service King. Thanks Rosie Byrd
Natalie M.
Vehicle Make : Ford
5 out of 5
12/22/2015
Great communication from Jose Castillo about repairs.
Daniel K.
Vehicle Make : Chevrolet
5 out of 5
12/22/2015
Jose Castillo was extremely helpful and kept me up to date throughout the entire process. I am very satisfied with my service king experience.
Javier G.
Vehicle Make : Acura
5 out of 5
12/21/2015
The service was quick and first rate. I especially enjoyed the personal service by Mr. Jose, in spanish.
Patricia B.
Vehicle Make : Ford
5 out of 5
12/20/2015
Mike Herman did a fantastic job every step of the way to ensure that things ran as smooth as possible.
Mark R.
Vehicle Make : Jeep
5 out of 5
12/18/2015
Service advisor Jose Castillo was professional, informative , and helpful through the whole process.
Tammy C.
Vehicle Make : Chrysler
5 out of 5
12/18/2015
The staff was excellent in their customer service.
Hiba K.
Vehicle Make : GMC
5 out of 5
12/18/2015
I liked how the Service advisor Raul Roman updated me every step of the way.
Maria C.
Vehicle Make : BMW
4 out of 5
12/16/2015
A
Maria S.
Vehicle Make : Mercedes
5 out of 5
12/15/2015
Everything was on schedule
Bridget N.
Vehicle Make : Toyota
5 out of 5
12/13/2015
It was completely painless! Actually a pleasant experience.

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