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Body Shop Review Summary

5 star 1077 reviews 77%
4 star 205 reviews 15%
3 star 26 reviews 2%
2 star 28 reviews 2%
1 star 63 reviews 5%
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(All Vehicle Makes)
Kolby T.
Vehicle Make : Dodge
2 out of 5
7/17/2013
My repair was done but after releasing the vehicle to y'all it had new problems the complaint was verified but I was told they wouldn't fix it because it wasn't due to the accident but yet the problem didn't exist when the vehicle came in now it does do the math
Bradley D.
Vehicle Make : Dodge
2 out of 5
7/16/2013
It was there for two weeks The only thing that was done Was My tires were balanced and rotated Still had a shake Brought it back Had it for another week My tires were balanced again My truck is still shaking I get into my truck from shop The base on my radio is turned all the way up along with the volume Not satisfied at all One of the weeks I went without a vehicle Lost over a weeks worth of work They used over a half a tank of gas I could keep going On !!!
Davidodaoys G.
Vehicle Make : Kia
5 out of 5
7/16/2013
All of your crew were very friendly and helpful. **** the main person we dealt with was very knowledgeable and upfront with everything that was going on with the process of getting my car back together after the wreck. I would whole heartedly recommend service king to all my friends and family.
Paula S.
Vehicle Make : Nissan
5 out of 5
7/14/2013
Very helpful and great job of keeping me updated. Thanks. Liked having rent car place in same building.
Sandy P.
Vehicle Make : Pontiac
5 out of 5
7/13/2013
Excellent service!
Fred B.
Vehicle Make : Lincoln
5 out of 5
7/13/2013
Excellent sales rep, I actually feltthat she cared about my vehicle ms. Lawson is a goods s knowledgable team player. She know her job.
Dickey C.
Vehicle Make : Ford
5 out of 5
7/12/2013
Looks good
William T.
Vehicle Make : Ford
5 out of 5
7/12/2013
Castile is an excellent representative for your company. Painless experience in working with him and Service King.
Priscilla K.
Vehicle Make : Hyundai
5 out of 5
7/12/2013
Pleasant and professional
Johnmarian B.
Vehicle Make : Acura
5 out of 5
7/10/2013
Except for a little waiting, it couldn't be better. Judy was helpful kept me updated constantly, got the paperwork handled fast and was friendly . I'd come back Anytime
Fred B.
Vehicle Make : Audi
5 out of 5
7/10/2013
Now if you do the same quality of work on my town car you all will be the only people to work on my vehiclesD&d use to work on my limos when I had my limo company. company. You all done a great job. excellent please do as well on my town car.D&dimptessed me back then let see how y'all do on my town car. the Super Bowl will be here soon must have excellent vehicles s you all have restored my faith in you all's compan. Please do what you all need to to to make my vehicle look good.
Esther M.
Vehicle Make : Toyota
5 out of 5
7/9/2013
Marvin did a great job! he is an awesome adjuster and really nice! 100% satisfied! thank you so much!
Amy L.
Vehicle Make : Mazda
2 out of 5
7/7/2013
Jose has been great but when I picked my car up Today, there was still a spot on my bumper that shouldn't be there. If I come in to get my bumper fixed, I expect it to look like new and the scratches to be gone. It's very minor but I was just disappointed that Service King didn't make sure it was totally fixed.
Lavada G.
Vehicle Make : Toyota
5 out of 5
7/4/2013
The team did a really good repair and the car looks really good. The repairs were made in the estimated time and Marvin and the others were all very nice and helpful.
Dennis F.
Vehicle Make : Chevrolet
5 out of 5
7/4/2013
Judy Lawson keep me well informed and updated me on the repairs to my vehicle. She took the pain out of the experience. D. Fitz
Kathy B.
Vehicle Make : Audi
5 out of 5
7/4/2013
Overall I'm impressed with how professional the service king experience is from walking in the door. I believe the updated emails ate brilliant! I'm truly satisfied and will definitely pass the experience with friends. Thank you.
Milton J.
Vehicle Make : Dodge
5 out of 5
7/3/2013
Staff completely courteous . Pleasant experience .
Sheronda B.
Vehicle Make : Mercedes
5 out of 5
7/2/2013
Judy was there though my process and I greatly appreciated it. Great service, thank you.
Starla R.
Vehicle Make : Mazda
5 out of 5
7/2/2013
Great Job, very efficient & very fast as well. We will be coming back here again for sure. This is the second repair done for us in the past 6 months by the establishment. Both times were a very pleasant experience.

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