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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 646 reviews 80%
4 star 103 reviews 13%
3 star 18 reviews 2%
2 star 17 reviews 2%
1 star 27 reviews 3%
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(All Vehicle Makes)
Jane K.
Vehicle Make : Ford
5 out of 5
5/26/2017
Kept me updated about progress on car. Greeted me as though they We're happy to me. Repairs were explained to Me. My questions were answered
Steve G.
Vehicle Make : Dodge
4 out of 5
5/24/2017
I am completely satisfied with Service King!!
Gary H.
Vehicle Make : Acura
5 out of 5
5/23/2017
Great service!!
Cwo Bernard.
Vehicle Make : Volkswagen
5 out of 5
5/23/2017
Excellent Customer Service and very professional
Roger G.
Vehicle Make : Toyota
5 out of 5
5/22/2017
Great service rep
Katherine R.
Vehicle Make : Toyota
5 out of 5
5/19/2017
Loved the staff and how courteous they were! It was also great that Enterprise was right there on-site to help. My only feedback would be that after the half way mark on my project, the texts suddenly stopped coming quite so often. I had to call up to the shop to make sure my car was going to be ready for pickup at stated deadline. Would love to keep getting those daily texts at the end of the project too to keep me informed!
Katrina L.
Vehicle Make : Mercedes
1 out of 5
5/17/2017
The service person asked for my authorization for additional repair for 170, got my authorization, then made the repair and said I owed 200 more dollars in addition to 170. The sudden price increase without adequate explanation was misleading. The manager said that he cannot always guarantee the price to be what is originally told because prices on parts fluctuate. However, the increase was large and quite disproportionate in comparison to the original amount. The sales/service person should have called to exaplain and confirm that I still wanted to go ahead with the repair. Instead, Inwas rudely told that if I did not like, they could take the part out and install the old one back.
Justin H.
Vehicle Make : BMW
5 out of 5
5/16/2017
I appreciate the text alert feature to monitor progress.
Edward W.
Vehicle Make : Chrysler
5 out of 5
5/13/2017
My service rep was very knowledgeable about my repair needs and made sure that I was kept informed about the repair process. This is the second time i have used service king and i highly recommend their service to others. Job well done.
Betzy V.
Vehicle Make : Jeep
5 out of 5
5/13/2017
My car looks great! Also Ariana was great! She did the best she could do with all the circumstances she was handed with regards to my case. I'm completely satisfied!
Abigail P.
Vehicle Make : Honda
5 out of 5
5/13/2017
Ariana was a pleasure to work with. She kept me informed throughout my repair and was very responsive to my questions. I would absolutely recommend Service King because of my positive experience.
David C.
Vehicle Make : Toyota
5 out of 5
5/13/2017
I had a great experience with Mike. Really appreciated his help on my claim and would use him again.
Suzie F.
Vehicle Make : Audi
5 out of 5
5/13/2017
Had a fabulous experience! Everything was perfect and communication exceeded my expectations.
Travis I.
Vehicle Make : Jeep
4 out of 5
5/12/2017
The team went above and beyond to get my vehicle repaired correctly and quickly. Thank you!
Wilma M.
Vehicle Make : Dodge
5 out of 5
5/11/2017
My expectations on the service of my vehicle went above and beyond. Mike duvall was very attentive on my needs and made myfirst time experience with service king one to remember. If I have needs of collision service in the future I will definitely come back because of Mike duvall.
Ryan B.
Vehicle Make : Toyota
5 out of 5
5/10/2017
Great customer service. The updates were nice. My representative was helpful and friendly
Ronald F.
Vehicle Make : Mercedes
5 out of 5
5/9/2017
Perfect and Alaina was the best
Jeff J.
Vehicle Make : Dodge
5 out of 5
5/6/2017
U guys are the best. Yea Shea
Marsha L.
Vehicle Make : Mercedes
5 out of 5
5/6/2017
I continue to be most impressed with the colleagial atmosphere among the employees. I commend Mike Sully, the receptionist, and the manager. Thanks to all of you for making a negative experience so positive! With much appreciation, Dr. Marsha L
Kay G.
Vehicle Make : Toyota
5 out of 5
5/4/2017
Repairs were completed and I was kept up-to-date regarding progress. Everything was as I would expect from service king.

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