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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 646 reviews 80%
4 star 103 reviews 13%
3 star 18 reviews 2%
2 star 17 reviews 2%
1 star 27 reviews 3%
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(All Vehicle Makes)
Richard D.
Vehicle Make : Hyundai
5 out of 5
5/2/2017
Fantastic service!
Lora B.
Vehicle Make : Volvo
4 out of 5
5/2/2017
Shea did a great job! He was quick, helpful, and explained things well. I also liked the automatic texts that service king would send me. Overall great experience and got my car back sooner than I thought I would.
Graham P.
Vehicle Make : GMC
5 out of 5
4/29/2017
Shea was awesome to work with!
Paul F.
Vehicle Make : BMW
5 out of 5
4/27/2017
Great service everything was completed exactly on time very friendly
Matthew K.
Vehicle Make : Mazda
5 out of 5
4/27/2017
Service king did a fantastic job. Shea was great in providing me with updates along the way. I would definitely recommend Service King in the future.
Alison Y.
Vehicle Make : Subaru
5 out of 5
4/26/2017
Shea really went above & beyond with his customer service. I felt that he actually cared about my experience & did everything to make sure I was satisfied with the service I received. Shea was very professional & friendly & gave me prompt updates about thee status of repairs & ETA of completion. I would highly recommend Shea & Service King to a friend!
Jill B.
Vehicle Make : Hummer
5 out of 5
4/25/2017
Great communication and explainations. Friendly in a non-fake manner .
Ronald S.
Vehicle Make : Honda
5 out of 5
4/25/2017
Job was done quickly, actually earlier than expected and looks good! I appreciate being informed on the status.
Nicholas L.
Vehicle Make : Acura
5 out of 5
4/25/2017
Mike was fantastic to work with!
Elizabeth R.
Vehicle Make : Lincoln
5 out of 5
4/23/2017
Really prompt updates and the work was done really quick
Yrazema R.
Vehicle Make : Nissan
1 out of 5
4/23/2017
The person who helped me was not very friendly. I had a hard time getting my rental it was not ready, that I didn't have one, I had to sit there on the phone with my insurance until they gave me the reservation number. I finally get it and the lady from enterprise was a little rude and the car was a smaller car than mine and I have to fit 3 car seats in there so we had to drive to another enterprise unless I took one of the dirty rentals that were on the lot. I had no update of the progress of my vehicle, until the day of pick up. I get a text that morning that my car was at 64% and estimated date was 4/24. Later that afternoon I get a call from Roy that the car had to be picked up by 6pm the same day, mind you that I was working and it was 4 in the afternoon when he called. He said we would be charged for another day on the rental car. When I get there he tells me it will be 250 to take my car. Which I was never informed of the change. I had also requested that a scratch be buffed out and it wasn't even done. Overall was not good. Of course this is all summarized.
Mary T.
Vehicle Make : Nissan
4 out of 5
4/23/2017
Nn
Sergio R.
Vehicle Make : Volkswagen
5 out of 5
4/15/2017
Very friendly staff and accommodating. The process Of the repairs was very easy and fast .
Richard J.
Vehicle Make : Chevrolet
5 out of 5
4/15/2017
Ariana Karlis was awesome!
Flora N.
Vehicle Make : Toyota
4 out of 5
4/15/2017
Service King great experience but Enterprise was TERRIBLE!
Tom P.
Vehicle Make : Lexus
5 out of 5
4/15/2017
Great customer service
John R.
Vehicle Make : Chevrolet
5 out of 5
4/15/2017
Shea was great. Better than I expected.
Tre W.
Vehicle Make : Honda
5 out of 5
4/14/2017
Service was great, very informative and detailed. A ten on a scale of ten!
Garrett B.
Vehicle Make : Mercedes
5 out of 5
4/14/2017
Great experience!!
James G.
Vehicle Make : Mazda
4 out of 5
4/13/2017
Mike was my service writer. Car repaired and returned before promise date. Very helpful.

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