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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 791 reviews 76%
4 star 160 reviews 15%
3 star 13 reviews 1%
2 star 16 reviews 2%
1 star 55 reviews 5%
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(All Vehicle Makes)
David J.
Vehicle Make : Dodge
5 out of 5
2/17/2018
John Reslin was our agent and he addressed all our concerns and treated us with professional courtesy and made the experience very comfortable.
Rose M.
Vehicle Make : Ford
5 out of 5
2/16/2018
I received status via text messages which was done very consistently. My Service Advisor, John Lenskey was very nice, patient and professional. My car looks great. Thank you!
Bill D.
Vehicle Make : Honda
5 out of 5
2/16/2018
Work looked great. Service rep was awesome!
Jawaid A.
Vehicle Make : Honda
5 out of 5
2/16/2018
John was very helpful
Gary K.
Vehicle Make : Dodge
4 out of 5
2/10/2018
BOTH WERE VERY PROFESSIONAL THE RECPTIONIST AND MY SERVICE REP, JOHN L. GREAT JOB ON THE CAR!
Timothy C.
Vehicle Make : Subaru
1 out of 5
2/10/2018
First, the customer service representative who scheduled my appointment told me that I could drop my car off with an envelope and paperwork that would be at the location. However, when I arrived there were no instructions or paperwork or Dropbox for me to leave my car. So I had to come back another day to drop my car off when somebody was there to receive my keys. When I drop my car off, I was told that I would be receiving a call later in the day with more updates regarding the repair. Two days later I called to inquire about my car and was unable to speak with the representative who was in charge of the repair and never received phone call I had to continually call and never got an update or a return to call like I was always promised. The quality of the repair was excellent! However, customer service was extremely poor it did not follow through on the Promises that were made to me during each phone conversation and scheduling the appointment was bad with wrong instructions.
**** B.
Vehicle Make : Mercedes
5 out of 5
2/3/2018
Excellent to get status reports during repairs. Completed sooner than estimated. Easy to work with. Smooth coordination with insurance company. Fiendly people. Wouldn’t hesitate to use SK again. Excellent work.
Gabriel G.
Vehicle Make : GMC
1 out of 5
2/3/2018
Dead battery. Vehicle will not start and problem has persisted.
William E.
Vehicle Make : Scion
4 out of 5
2/3/2018
I was extremely pleased with the turnaround time. I had been told it would take as long as 4 weeks to complete by the shop recommended by the dealership -- which I could not understand -- and why I consulted Service King. I am amazed you were able to finish the work in two days!
Cindi A.
Vehicle Make : Honda
4 out of 5
2/3/2018
The receptionist goes above and beyond to assist every customer as though they are the only person that matters! Hands down excellent! And the repair was flawless! Thank you!
Lynda S.
Vehicle Make : Toyota
5 out of 5
2/2/2018
Extremely friendly staff. Dustin great! Very professional. Loved the text updates. Thank you!
Amy P.
Vehicle Make : Kia
5 out of 5
2/1/2018
Nice, friendly and efficient. Bumper looks great and they got my car to me a day earlier than expected.
Donielle G.
Vehicle Make : GMC
5 out of 5
2/1/2018
All parties did an excellent job. Front desk was exceptional. Jay lane was also exceptional.
Stephanie M.
Vehicle Make : Lexus
5 out of 5
2/1/2018
Jay was above and beyond helpful. He listened to my concerns and kept me updated constantly. I would highly recommend your location to my friends and family.
Cynthia S.
Vehicle Make : Ford
5 out of 5
1/28/2018
Service was excellent. Will recommend Service King
Kim B.
Vehicle Make : Cadillac
5 out of 5
1/26/2018
Amazing service! Josh was the best!
**** L.
Vehicle Make : Lexus
2 out of 5
1/26/2018
Work not completed correctly
Scott W.
Vehicle Make : Volkswagen
5 out of 5
1/25/2018
James wetherby was professional and friendly
Christene C.
Vehicle Make : Chevrolet
4 out of 5
1/25/2018
First off, Dustin was very friendly, which put me at ease immediately. After talking with him for just a short moment, I can tell he was extremely professional. He kept me informed with every step of my vehicle repair. When I got my car back I was very pleased with work. Promote immediately!
Madaline B.
Vehicle Make : Toyota
5 out of 5
1/24/2018
Jay Lane was my service advisor and he was great. He went the extra mile to be sure not only my car was taken care of and looked great, but he made me feel comfortable about leaving my car with Service King to complete the repairs. It was a great expeience during a stressful time. Thank you, Jay.

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