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Body Shop

Real Reviews From Verified Customers

Darrell W.
Vehicle Make : Honda
4 out of 5
12/12/2016
Fred was excellent he made sure my car was completed correctly and keep me informed at all time. I hate to see history location to Katy
Carol T.
Vehicle Make : Buick
5 out of 5
12/11/2016
Fred was our great contact...thank you Very polite and informative all the time Mr & Mrs Taylor
Kenney O.
Vehicle Make : Chevrolet
5 out of 5
12/10/2016
Awesome customer service, my repairs looked great!
Cornelia C.
Vehicle Make : Honda
5 out of 5
12/10/2016
Very happy. I like being updated about the status of the repairs. That way I can plan ahead.
Roy W.
Vehicle Make : Chevrolet
3 out of 5
12/10/2016
The adjuster was very irresponsible
Wendi J.
Vehicle Make : Jeep
3 out of 5
12/9/2016
Updating customer's contact information is very important.
Sean L.
Vehicle Make : Nissan
4 out of 5
12/9/2016
Did a good job with the repairs. Car looks like it was never hit. Kept me up to date on completion schedule with text. Also a quick turn around. 10 days
Michelle C.
Vehicle Make : Mercedes
1 out of 5
12/9/2016
My car was not completed, pieces were not put back together properly and items we discussed being repaired were not after having my car for 2 months. In addition when I got there my car wouldn't start because the car had no gas. Which leads me to believe the car wasn't tested after repair. Service advisors and managers weren't really emphatic or concerned when I voiced my concerns. Between the insurance company of the party who hit me and Service King I have endured uneccessary stress the past 3 months. When I spoke to a manager yesterday he didn't really seem concerned nor apologize about the poor quality of work. I plan to tell every person I meet about the lack of customer service at Service King.
Anne A.
Vehicle Make : Hyundai
5 out of 5
12/7/2016
I'm satisfied with the recent service I had with your office. I really appreciate the daily update on the status of my car.
Emelia K.
Vehicle Make : Nissan
5 out of 5
12/6/2016
Great staff, professional and very family oriented. Can never go wrong with service king Pearland, that are awesome.
Meagan R.
Vehicle Make : Lexus
5 out of 5
12/6/2016
I think the person who helped me name was Fred, but I could be mistaken. He went out of his way to make sure my experience was great! Thanks a lot for all your help!
Earl W.
Vehicle Make : Chevrolet
5 out of 5
12/4/2016
As pleasant of an experiment as I could have hoped for after a collision.
Pamela P.
Vehicle Make : Buick
5 out of 5
12/3/2016
Joseph was awesome! I really appreciated his attention in resolvin my car repair.
Laura S.
Vehicle Make : Volkswagen
5 out of 5
12/3/2016
Friendly, great service from Fredrick and quick repair!!!!! Will definitely refer friends and family.
Melinda F.
Vehicle Make : Toyota
4 out of 5
12/3/2016
The service was incredible! After the accident I was very apprehensive about dealing with insurance and "typical" repair shop experience. The receptionist greeted me in an amicable way and made me feel that me and my time were important. The service manager, Fred also greeted me with a smile and it gave me hope that the experience may be better than I had expected. Fred would contact me via text daily and let me know the status of the repairs. I was never in the dark. Fred made me feel comfortable and I knew that I could call him at any time with any questions I may have regarding the repair. The shop replaced and repaired all damages and the vehicle looked great! The folks at Service King made dealing with this repair completely painless for me. The work was impeccable and the service was outstanding. Thank you, Service King!
Lawrence C.
Vehicle Make : Toyota
5 out of 5
12/1/2016
Very professional and informative thoughtout the repair process
Patricia T.
Vehicle Make : Chevrolet
5 out of 5
12/1/2016
Did a good job in repairing my vehicle.
****V.
Vehicle Make : Nissan
5 out of 5
11/30/2016
The Service King team made an unbearable situation bearable! They were professional and very attentive to my needs. Excellent customer service! Kudos to Jason Holland for spear heading the whole thing!
Charles J.
Vehicle Make : Ford
1 out of 5
11/29/2016
I never received a call back to make sure Safe Co was covering the claim and not my insurance
Victor R.
Vehicle Make : Ford
5 out of 5
11/27/2016
Job looks good

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