Service King Baytown

Nothing. I was happy.

I appreciate being updated on progress

I needed to know if I needed to file on my insurance since I backed into my nieces' car. I know I had to pay my deductible on my car so I knew it would cost me. When I brought my nieces car in he told me it would be 800.00 to paint her bumper. I am a widow and do not have extra money to pay that is why I have insurance. He told me the other day it would cost me about the same as my car.

Good experience

The service representative was very spacey and absent minded. He always acted like he was busy and put out when I called. He forgot to do a window repair I asked about and then acted like it was no big deal. I don't see myself or family ever using this place again. Also I will let me insurance company know how terrible the service was! Joshua ****

Customer service was excellent they did keep me informed as to how long it would be for my car the car looks great they did an excellent job on the car

Great job

Status: Copeland, Service King will be sending you repair status updates and a survey. Msg/data rates may apply. To cancel reply "STOP". Update: Thank you Copeland for allowing Service King to service your Ford. You made the right choice. Update: Hi Copeland. We have updated your estimated completion date from (Pending) to 07/30/2016. Thank you, Service King Update: Copeland your Ford is happy here! Why? Because we are taking good care of it until it comes home on 07/30/2016. Service King Update: We are over the halfway mark! Your Ford is 51 % complete and still on target for 07/30/2016. Service King Update: We are on track John, for 07/30/2016. If you need any additional services, just let us know. We're here to help. Service King Update: Hi John. We are nearing completion. The last mile is the toughest! If any delays, we will call you. Service King Update: Hi John. We have updated your estimated completion date from 07/30 to 08/05/2016. Thank you, Service King Update: Hi John. We have updated your estimated completion date from 08/05 to 08/10/2016. Thank you, Service King Update: Your Ford is all fixed and ready to come home! We will call you soon if we haven't already, to arrange pick up. Service King Update: John, Thank you for allowing us to repair your Ford. We enjoyed working with you. Service King Thank you for trusting Service King to repair your Ford. Please answer one question about your satisfaction. http://carwi.se/S@M6MTD 100% the worst customer service experience I have have ever "Experienced"!!

Jimmy Glass and his Team made the entire process seamless, but most of all stress free! I was updated on progress twice a day by text. Highly recommend Service King if you're in need of a professional team that will work with you to get a unfortunate event into a pleasant experience!

Great

It was started on immediately that made me feel good about geico and the auto repair shop. I have told everyone about the good service that I have received.

No call backs car was over there for over 3 weeks and today more problems.. Will never take another vehicle over there again

I had heard so many bad things about service King and when I came in I was just going to get an estimate as the adjuster had asked due to someone hitting me, and was going to take my vehicle somewhere else. After speaking with the Eddie the service guy he was very helpful and answered my questions and I decided to give y'all a chance and I was very happy with the texts messages with updates as well. I would use y'all again if I ever nedded services

Took two months for repairs and when I received my truck the blinkers don't work and driver side fog light...also I never got any information unless I called the shop

Although the repair took longer than expected the final product looks great. In today's world ordering parts can be a bit tricky. It's best to try to match part numbers if available or show dealer/vendor your part because vin numbers are becoming less reliable

Promised to wash the bed and did not

Had to bring my car back because the paint job was not done properly.

I received 5 star treatment from beginning to end. Andres was very professional and has a wonderful smile. I appreciated being updated on my car's progress. Thank you for your service.

I am satisfied with the work on the vehicle looks great thanks

Great service. Jimmy is great. Took pride in his work and made sure my truck was done right.