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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 427 reviews 76%
4 star 82 reviews 15%
3 star 7 reviews 1%
2 star 12 reviews 2%
1 star 31 reviews 6%
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(All Vehicle Makes)
Jose S.
Vehicle Make : Chevrolet
5 out of 5
10/21/2015
Job well done.keep up the good work.
Leilani C.
Vehicle Make : Honda
5 out of 5
10/11/2015
We are very pleased with the repair work as well as the friendly service. thank you. We will be happy to recommend you to friends.
Amaya J.
Vehicle Make : Hyundai
5 out of 5
10/9/2015
Thanks for being patient with me because I did lose my car I wish It could have been repaired but thanks for your time have a great day/weekend!
Rose R.
Vehicle Make : Nissan
5 out of 5
10/4/2015
I would like to thank Kevin Gomez for keeping me informed about my car and making things so easy.He took the time to explain things.And made the whole experience painless.Thanks again.
Kristopher W.
Vehicle Make : Subaru
4 out of 5
10/2/2015
John at the South Austin location was fantastic. Honest and forthright and did a quality job.
Celestino M.
Vehicle Make : Scion
5 out of 5
9/29/2015
Great job!
Briana S.
Vehicle Make : Toyota
5 out of 5
9/26/2015
this location went above and beyond to pprovide awesome customer service i was more than satisfied
Steven P.
Vehicle Make : Audi
5 out of 5
9/24/2015
John was really great, keeping me updated on everything with my car. It was finished before they said it would be and I am really happy with the results.
Kevin K.
Vehicle Make : Dodge
5 out of 5
9/21/2015
Thank you for your professionalism. Also for your quick and amazing work!
Jaime E.
Vehicle Make : Chevrolet
5 out of 5
9/16/2015
Fast excellent service and a helpful staff great job
Andrew A.
Vehicle Make : Ford
4 out of 5
9/15/2015
Though car repairs are normally annoying, tedious affairs that no one likes to find themselves in, I was extremely pleased with the professionalism, quality of service, and care given during my vehicle's time at the South Austin Service King location. It's not often you find a technician or employee in the auto field that goes above-and-beyond to make things right and give great service, with such candor and clear communication, but James did absolutely that- making an annoyance of getting my car repaired and bad situation dealing with a collision and another driver's insurance as smooth as it possibly could be- and making his contribution and Service King that singular bright spot in a bad situation. I very much appreciated his effort and hard work, and will remember it well into the future. Great job by a great employee.
Ruby P.
Vehicle Make : Ford
5 out of 5
8/22/2015
Extremely helpful and efficient. Great communication. Very impressed with the service.
David Y.
Vehicle Make : Toyota
3 out of 5
8/21/2015
You were the recommend repair shop from USAA who I trust implicitly. They weren't wrong.
Adriana D.
Vehicle Make : Mazda
5 out of 5
8/21/2015
John was great he made sure that I was able to get my car done before going out of the country!
Serita R.
Vehicle Make : Nissan
5 out of 5
8/18/2015
John and the entire Service King team provided courteous, professional and excellent customer service.
Hector V.
Vehicle Make : Ford
5 out of 5
8/18/2015
I really liked the follow up calls about the status of the repair. That was very helpful and made me feel like I was important. The customer service was wonderful and everyone I spoke to was so nice. I would strongly recommend you guys and defiantly use service king again if needed. Thank you all so much for your good work!!
Diane B.
Vehicle Make : Acura
5 out of 5
8/14/2015
I couldn't be more pleased about the excellent service I received from Service King. They did a great Job on my car and it was completed one day earlier than I expected.
Marcia B.
Vehicle Make : Honda
5 out of 5
8/14/2015
this was the best car repair experience I've ever had; fast in-processing, frequent updates via texts, courteous staff, clean office. I haven't seen my car look that good since I bought it.
Pedro L.
Vehicle Make : Toyota
5 out of 5
8/13/2015
Quick service and the employees were very friendly.
Melissa J.
Vehicle Make : Volkswagen
5 out of 5
8/8/2015
John did a great job and went above and beyond!

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