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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 446 reviews 74%
4 star 98 reviews 16%
3 star 9 reviews 2%
2 star 11 reviews 2%
1 star 35 reviews 6%
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(All Vehicle Makes)
Janet M.
Vehicle Make : Honda
1 out of 5
6/8/2018
I see some paint on areas where it should not be.
Mark P.
Vehicle Make : Subaru
5 out of 5
6/5/2018
Frank Taylor did a great job keeping me informed. Jackie did a great job on the administrative side explaining and answering questions and making my checkout experience efficient and pleasant. My car was returned to me clean and the work looked great.
Lisa N.
Vehicle Make : Cadillac
5 out of 5
5/31/2018
Stephen was excellent, provided great service.
Scott C.
Vehicle Make : Ford
4 out of 5
5/26/2018
Very pleasant and enjoyed working with y’all!
Terrence M.
Vehicle Make : Volkswagen
5 out of 5
5/23/2018
I loved the text communication
Shelly C.
Vehicle Make : Chevrolet
5 out of 5
5/19/2018
Great communication. Frank called at all steps of the way to let me know progress. Car was done on time. Everyone I spoke with was very friendly, professional and helpful. I am very pleased with the end product- car looks great!
David C.
Vehicle Make : Honda
5 out of 5
5/17/2018
Excellent repair job.
Bryan R.
Vehicle Make : Mazda
5 out of 5
5/16/2018
Everything was great. Very fast repair.
Randalin S.
Vehicle Make : Jeep
5 out of 5
5/14/2018
David **** was a total professional and handled my claim perfectly! I am so pleased with the results. And it was completed 2 days ahead of schedule!! Very, very happy about that! Thanks to everyone at Service King ????
Donald H.
Vehicle Make : Infiniti
5 out of 5
5/12/2018
Good service. Stephen was very professional.
Angela T.
Vehicle Make : Chevrolet
4 out of 5
5/11/2018
First of all, the customer service was fantastic. From the text updates about the status of my car, to David answering phone calls answering our questions, to the follow up call a day after we got our car back to ensure our satisfaction, it was all marvelous. The people are friendly and helpful, and they even went above and beyond to buff out a door ding not related to the work being done on the car after the accident, and all for free. I see why now they are my insurance company’s preferred auto body repair shop. My car looks brand new, and the entire process was relatively stress-free for me. Thank you, Service King!
Susan R.
Vehicle Make : Hyundai
5 out of 5
5/11/2018
Team was very organized and made sure that I understood everything. They are efficient in their time management, and were good about keeping me updated on the progress on the repairs to my car. I am very satisfied and will be sure to use them in the future. All the staff was very polite and helpful.
Alejandro L.
Vehicle Make : Toyota
5 out of 5
5/11/2018
The repairs to my truck were great and the staff was awesome. My service rep made sure that I was completely satisfied. I would recommend to my family and friends. Great job
Sherry H.
Vehicle Make : Dodge
5 out of 5
5/11/2018
Thank you Frank for being calm even when I was not
Deanna G.
Vehicle Make : Ford
1 out of 5
5/9/2018
Everything was absolutely wonderful other than going to pick up my car on my lunch break and the new tire still hadn’t been put on, after they said it was all ready for me. pushing my time over a little.. not a big deal, just something to pay attention to. Other than that, so perfect!
Paul D.
Vehicle Make : Dodge
1 out of 5
5/6/2018
I had to explain the payment arrangements three times. I asked for the logo to not be replaced, but is was done anyway. Communication seems to be an opportunity to excel.
Roy S.
Vehicle Make : Ford
5 out of 5
5/5/2018
Everyone was so helpful.
Joanne H.
Vehicle Make : Ford
5 out of 5
5/5/2018
My car looks amazing! Almost better than brand new. Everyone was wonderful at the Round Rock location
Johnny C.
Vehicle Make : Mitsubishi
5 out of 5
5/5/2018
Amazing staff! I have never been treated better. The extra mile everybody went is exactly what will make me a life long customer.
Brenda B.
Vehicle Make : Cadillac
5 out of 5
5/4/2018
Stephen Torres treated us very well. He was personable and very professional. We are very pleased with the quality of the repairs and exceeded our expectations. I would recommend Service King to anybody.

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