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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 846 reviews 75%
4 star 142 reviews 13%
3 star 15 reviews 1%
2 star 39 reviews 3%
1 star 87 reviews 8%
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(All Vehicle Makes)
Kimberly R.
Vehicle Make : Honda
5 out of 5
7/2/2017
Thank you for the great and efficient service. We appreciate it!
Sha Y.
Vehicle Make : Toyota
5 out of 5
7/1/2017
I really appreciated getting updates on the progress of the repairs it made the waiting easier. Thank you all so very much.
Scott R.
Vehicle Make : Nissan
4 out of 5
7/1/2017
I have a very special limited numbered edition 2017 Nissan Rouge. Its the Rouge one edition. There are only 5 in DFW I was afraid of its value being ruined. No1 would even tell.thank you.
Alyssa G.
Vehicle Make : Chrysler
5 out of 5
7/1/2017
You guys at service king are awesome!! Thank you the updates on my car and keeping in touch with me. I am very satisfied!
Romeo M.
Vehicle Make : Nissan
2 out of 5
7/1/2017
I need to return my car.I do not fee0 safety after the repair.
Amjad A.
Vehicle Make : Nissan
5 out of 5
6/30/2017
Everyone was great and I appreciate everything and everyone help me with my car. Mr. Rolin was super awesome and amazing. Sincerely, Amjad A
Wavehealthcarellcjeffrey W.
Vehicle Make : Ford
5 out of 5
6/29/2017
Everything went smoothly. I was updated on the progress of the work regularly and the job was finished ahead of schedule.
Jennifer V.
Vehicle Make : Toyota
5 out of 5
6/29/2017
Marco was great !!! Very professional , friendly , and informative
Thi T.
Vehicle Make : Lexus
5 out of 5
6/29/2017
Great job. Billy takes good care of his work.
Lisa H.
Vehicle Make : Kia
1 out of 5
6/28/2017
It took almost 3 weeks. Had to go back for painting 3 times. Got home and some door trim is missing.
Jennifer P.
Vehicle Make : Hyundai
4 out of 5
6/28/2017
Marco was absolutely amazing and a great pleasure to work with. He kept me very informed every step of the way during my repairs, I never once had to call him in question. I picked up my car and it looked great very clean inside and out not one thing wrong with it. I was very impressed with the customer service received from the beautiful super sweet front desk lady and of course Marco. I absolutely loved the quality and workmanship of my repairs. This is definitely a five star establishment !!!!
Dennis P.
Vehicle Make : Ford
1 out of 5
6/27/2017
I attempted to contact Marco a number of times regarding my back up assist an received 0 calls or text t messages from him. I have a call into Farmers and Travelers on this issue.
Rickey S.
Vehicle Make : Nissan
5 out of 5
6/27/2017
Manager provided excellent customer service.
Marcus D.
Vehicle Make : Jeep
4 out of 5
6/27/2017
This is my third time coming to service king and you guys have gone above and beyond all three times. I do not want to go anywhere else thank you!!!!
Jeanette M.
Vehicle Make : Scion
5 out of 5
6/25/2017
I appreciate all the updates as the car was being fixed! Thanks!
Elwood C.
Vehicle Make : Cadillac
1 out of 5
6/25/2017
OnStar is not properly working , radio stations are not clear. A pillars and c-pillars dirty with visible gaps . Chips on lift gate tail lamp that were not there when vehicle was dropped off. Sticky residue on outer painted surfaces and chrome molding of vehicle. Substance on windshield and dash . Thoroughly dissatisfied in work.
Bobby S.
Vehicle Make : Honda
5 out of 5
6/24/2017
Very good service quality of work also great
Edith P.
Vehicle Make : Toyota
5 out of 5
6/24/2017
I have no complaints about my experience. It was great. Service king kept me updated and the service manager (Rolan) did a fantastic job keeping us updated and answering any questions we had. I hope I don't have to use service king again but if I do need to repair my car, I will definitely go there again
Jacqueline A.
Vehicle Make : Cadillac
4 out of 5
6/24/2017
My service tech Jeremy was awesome. He kept me informed the entire time. After the repairs were complete he inspected the affected area with me to ensure I was completely satisfied. He told me to call him if I had any questions or concerns after the fact. Superb customer service.
Jeanne S.
Vehicle Make : Kia
4 out of 5
6/23/2017
The advise by Bill that I was given before I even made the appointment for repair. And then when ICame in everyone was so kind. A work schedule was laid all. I was updated during the week as to the status of my repair. And then you beat the repair date by one day and it looked beautiful. You are APlus all the way. Thank you!

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