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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 846 reviews 75%
4 star 142 reviews 13%
3 star 15 reviews 1%
2 star 39 reviews 3%
1 star 87 reviews 8%
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(All Vehicle Makes)
Diana D.
Vehicle Make : Toyota
5 out of 5
4/28/2017
Great team and gave updates on car and progress. Was done earlier than expected!
Michael D.
Vehicle Make : Acura
5 out of 5
4/26/2017
Daniel did a good job of keeping me informed on the status of my vehicle. The quality of the work looks like it is good.
Jackie R.
Vehicle Make : Kia
5 out of 5
4/24/2017
Service King took care of me very well. Todd was very good about keeping me updated on the status of my car. Everyone was very nice and professional. Thank you!!
Michael .
Vehicle Make : Nissan
5 out of 5
4/23/2017
Even though it took exceptionally long to complete, Daniel kept us updated and informed throughout the time. He and the other staff at SK Mansfield had exceptional customer service.
Richard C.
Vehicle Make : Toyota
2 out of 5
4/21/2017
Job wasn't complete when I was told it was going to be complete. Then when I picked it up the job wasn't even at 100% completion or even done right. Was told by the writer he would be in contact to get the job finished right and I never heard from him. Only to take my truck home and get get stolen from in front of my apartment. Completely would not recommend Service King to anyone what's so over. Based on all the factors of the job done and promises made and then the outcome afterwards.
Rebecca S.
Vehicle Make : Chevrolet
5 out of 5
4/20/2017
Everyone was very nice and courteous
Samuel O.
Vehicle Make : Toyota
4 out of 5
4/20/2017
You area GREAT Company to work with Please keep it up
Sheryl J.
Vehicle Make : Lincoln
5 out of 5
4/19/2017
Marco was great
Reny L.
Vehicle Make : Buick
5 out of 5
4/18/2017
We had a great experience! Everyone was so nice and worked hard to get our car fixed more quickly than predicted. Thank you!
Ralph R.
Vehicle Make : Chevrolet
4 out of 5
4/18/2017
Good job finished a week before schedule. Would do business with them again Bill mix is an outstanding employee and always kept me well informed. Upon picking my vechile up it was washed and detailed on the interior. Very pleased would rate my experience a 10 out of 10.
Aundrea W.
Vehicle Make : Mercedes
5 out of 5
4/15/2017
Keeping me informed
Tammy R.
Vehicle Make : Ford
5 out of 5
4/15/2017
Everyone was great. My car looks great. I was kept informed and they finished early.
Deanna J.
Vehicle Make : Hyundai
5 out of 5
4/13/2017
Great Customer Serice. I really appreciate all the updates. You guys did a great job.
Matthew A.
Vehicle Make : Honda
1 out of 5
4/8/2017
I wasn't happy at all! I finally got my car back after countless lies!! After I get my vehicle back I had an spare key that I have to service king because they lost my original key! As soon as I got my car back the put my space key in a bag didn't see it until I got home, they key was half way gone it doesn't work with my car so I'm having to call them to get my key back !!!
Mike B.
Vehicle Make : Hyundai
5 out of 5
4/8/2017
Everything went well. Very professional in every aspect.
Rachel W.
Vehicle Make : Chevrolet
5 out of 5
4/1/2017
Awesome rep awesome staff
Mike C.
Vehicle Make : Chevrolet
5 out of 5
4/1/2017
Bill Mix is excellent. ... I work for a retail store and our number one priority is giving great customer service . HE gives great customer service.
Brandon B.
Vehicle Make : Ford
5 out of 5
4/1/2017
Good people experience with the customer service and the work looks good thank you for fixing my truck
John F.
Vehicle Make : Chrysler
5 out of 5
4/1/2017
The service fast and complete and the Service Tech was courteous and kept me informed during the entire process. I'm pleased with the work.
Theresa H.
Vehicle Make : Chevrolet
4 out of 5
4/1/2017
Everyone Was Very Friendly, Courtroom and Professional. From The Ladies At The Front Desk To The Service Mgr. Bill Mix. They Addressed All My Concerns And Eliminated Any Concerns I Had. Would Definitely Recommend Service King To A Friend.Thank You

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