Jacqueline O.
Vehicle Make : Chevrolet
Mike Berumen made our experience great. He was so good about updating us and giving us realistic time frames. My car looks great. I would recommend both mike and Service King.
Stacy B.
Vehicle Make : Chevrolet
Everything was great from start to finish. It's never fun to have been in an accident, but, you aal (including Enterprise) gave easy and exceptional service. Thank You,
Stacy B
James M.
Vehicle Make : Toyota
We are very pleased with the repair of our Toyota Venza.
Jeffrey Konop really went out of his way to keep us informed. The job was completed on the day promised. I will highly recommend your Baseline facility.
James & Kandiss McVey
Erik H.
Vehicle Make : Chrysler
You did not even come close to fixing my car. How are you in business at all? It’s obvious you want to “fix it again” and charge my insurance company more money. My car pulls to the right, requires 20 to 30 degrees of left steer to drive straight, and the body work is shoddy, with obvious areas that need to be painted. I am completely dissatisfied with this repair and I can’t believe anyone would accept this work as “repaired”. I did not even mention that the adaptive cruise control, lane keep assist are unavailable and there’s yellow fault lights indicating there are some major malfunctions with the car. I will be expressing my dissatisfaction to USAA and the better business bureau. Even if this was a joke it wouldn’t be funny.
Jonathan G.
Vehicle Make : Lexus
The car looks like nothing ever happened to it, but the best part of the experience was the communication. We were informed by phone every few days on the status of the car. After every conversation we were informed on when we would hear from them again. We’ve never experienced such detailed customer service and would recommend service king without hesitation to anyone unfortunate enough to have an accident.
Carlee C.
Vehicle Make : Acura
Mike and Jennifer were great! Mike kept me informed and did a great job with my car.
Brett B.
Vehicle Make : Toyota
Great communication throughout the entire process. Paint match is spot on. Great job.
Raul P.
Vehicle Make : Toyota
Sean was professional with great follow up. He gave timely updates all along the repair process. Great job
Paul H.
Vehicle Make : Jeep
Thank you for all for your great work with great customer service. I will highly recommend you guys in the future.
Some automotive repair businesses give people reasons to pause and distrust, but not ServiceKing.
Sincerely,
Paul H
Kristi S.
Vehicle Make : Honda
Excellent work!!
Ron A.
Vehicle Make : Mazda
The work done on our car was great. The time it took was exactly what what they told me and the updates were really appropriated.
Thank you very much.
Patricia P.
Vehicle Make : Toyota
Great service. A 10 in customer rating!
**** P.
Vehicle Make : Toyota
Justin did an amazing job keeping me informed during the repair process. Justin provided exceptional customer service.
Harold S.
Vehicle Make : Ford
Very good service, no wait, curteous and friendly
William S.
Vehicle Make : Hyundai
Excellent service by Garry
Savannah G.
Vehicle Make : Toyota
It was finished early, the color looks great, and they went out of their way to customize one of the parts to my car which is awesome. An overall more than positive experience :)
David F.
Vehicle Make : Toyota
The vehicle looks good.
Mark M.
Vehicle Make : Ford
Thank you for the great service and prompt return of my vehicle. I really appreciate the professionalism and courtesy that Service King provided.
Hilda V.
Vehicle Make : Nissan
Great service.
Richard C.
Vehicle Make : Toyota
Brian was very very helpful and went above and beyond for me . I will definitely recommend you to anyone that needs services that you provide . Thank you so much and Brian deserves a raise or a promotion , for I am sure I am not the first person he has went above and beyond for and I know I won’t be the last .
Phillip Ceniceros
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