Lisa G.
Vehicle Make : Dodge
Kelly is amazing. If it wasn't for her I wouldve lost it a long time ago. My car was there for over 2 months. I just got it back and there's still parts we are waiting on to come in. I was give. The option of bringing the car back after the parts came in, so that is what I am doing. I understand things take time to order and receive but I think over two months is too long to have a car. Also being told something was replaced when in actuality it wasn't is uncalled for. I do not blame kelly for this at all as I feel she is being told something and she has to relay the message. Also shylynn is wonderful. Always so pleasant when she answers the phone. Customer service is top notch, but the actual repair and length leaves a lot to be desired.
Jeanette W.
Vehicle Make : Nissan
Very nice job
Bill S.
Vehicle Make : Chevrolet
Best service experience I have encountered. Said the repairs would take one week and we're completed in two days. Very pleased.
Jeffrey And.
Vehicle Make : Chevrolet
We have used Service King twice before and requested that our car be repaired by your shop again. Your team did not disappoint us. You did an excellent job.
Angela H.
Vehicle Make : Hyundai
Kelly & your staff were extremely friendly & helpful. Kelly was constantly updating me of the status of my repair. Your company made it a wonderful experience and I would recommend your location & staff to any of my family or friends that need collision repairs. AWESOME!
John K.
Vehicle Make : Chrysler
The car repairs and paint look great...my big disappointment was the extra repairs I asked Eric to give me an estimate on, specifically touching up the paint chips on the hood. He just gave me a verbal estimate at our first meeting and didn't pursue it any further. I was willing to pay extra cash out my pocket, an opportunity for you to make more money and you didn't even try to work with me??
John K
Misty M.
Vehicle Make : Chevrolet
You made the whole process as painless as possible and it's much appreciated.
Frank T.
Vehicle Make : Cadillac
I really appreciated the continuous text progress updates and the quality of the work.
Gary K.
Vehicle Make : Honda
Kelly **** my service advisor was awesome. Professional, polite and positive. She assured my concerns were addressed. Shailyn was a great receptionist, great attitude and personality. They made my repair experience great!
Fred C.
Vehicle Make : Mercury
Car looks great...received frequent updates during process.Personnel friendly and helpful.
Mary S.
Vehicle Make : Toyota
Kelly was very efficient and understood what I needed. Very good.
Ralph R.
Vehicle Make : Hyundai
Professional Service at it.s best.The Body Work was perfect. I was more impressed with the professionalism I received with your Receptionist at the front desk .and with my MGMT.POC. Kelly. Thank you again.Ralph R
Joshua K.
Vehicle Make : Hyundai
Repair was done quick and in a professional manner
Loren W.
Vehicle Make : Chevrolet
Every aspect of working with service king was excellent. It was great having enterprise on site. It was really great having a USAA representative Kelly to help work with the insurance company. It was an excellent outstanding experience. Kelly did a great job.
Anita C.
Vehicle Make : Ford
I really appreciated the updates I received. It saved me from having to constantly call.
Brenna P.
Vehicle Make : Nissan
A as always!
David C.
Vehicle Make : Ford
They sent text messages along the process to keep us up to date on the repair progress
Jean B.
Vehicle Make : Buick
Car was repaired beautifully! They had some issues with parts suppliers, so it took longer than expected. They kept me updated all along the way. Great people, professional service.
Shaunna S.
Vehicle Make : Hyundai
Car returned with ****/4 tank gas, not cleaned. Repair seems fine. A couple of scratches on black part above door, had to call to pick up at the end of the scheduled day. But otherwise ok.
Carey S.
Vehicle Make : Honda
I was extremely pleased with my entire experience with Service King! If I had a need for this type of service in the future I would certainly return to Service King.
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