**** S.
Vehicle Make : Ford
A rt qtr Panel piece was pryed off leaving nicks in the part. The tech could not have done it without seeing it. but being optimistic even if he/she did not, the rr installer should have. We got extended 3 times, finally came to pick up and the car paint was wrong and got extended again this was due to a part not ordered. Not a big issue until today. Paint was on rubber, scratched off in front of my wife leaving mArks. Paint tape was still on windows and the car was released by detailing saying it was ready. The car has paint dust on it and it has caused me allergies. And to top it off, you did not finish the repair. We have to come back now and have the part that was nicked replaced car cleaned and the outlet replaced as well. I am very disappointed at the lack of attention to detail. I would like to know when the 2 parts will be in and date for completion. This is not what I expected from Your ratings on Angie List
Sarah Q.
Vehicle Make : Honda
On cell phone, can't write long answer. Staff was polite; estimate of repair time was vastly off & I had to call to get information (they did not call me).
Susan K.
Vehicle Make : Mercedes
I have used Service King for my vehicle repairs on several occasions. I have been 100% satisfied every time. Their work and customer service are top-notch. I cannot recommend Service King highly enough. Thank you again for another fine job!
Peter K.
Vehicle Make : Nissan
thank You
Michael W.
Vehicle Make : Mercedes
Excellent work, fast service completed on time by a courteous and efficient staff. Well done service king! Mr. Volz did a great job of keeping me informed and coordinating repair.
Harry D.
Vehicle Make : Jeep
I felt comfortable leaving everything in your hands!! And I appreciated the email updates.
Sue C.
Vehicle Make : Chevrolet
I discovered on the way home that my cruise control no longer works.
Richard M.
Vehicle Make : Chevrolet
all employees did a great jub, Robert, Dave and Kevin. Thanks
Richard M
Myrna R.
Vehicle Make : Nissan
Very easy; kept informed of the process.
Would be back for future repairs if needed.
Kim M.
Vehicle Make : Honda
Overall, I was very happy with the repairs made to my car. Everything appears to be functioning as expected. The staff & service were wonderful! Besides getting my car back, the added bonus was having my car gleaming with the interior vacuumed/cleaned really made my day! I am very appreciative of that - Thanks so much!
Michael H.
Vehicle Make : Jeep
David **** was professional, fast, and very helpful. Will be back.
Johnny S.
Vehicle Make : Ford
Rep was supposed to have called me Tues or Wed to bring vehicle back in: Wheel not machined, small blemish on hood, passenger window leaks, two small scratches on passenger door handle, paint has a chip on quarter panel. I returned the day after I picked up the car as the front spoiler was hanging down and a bleminsh on the driver's rear quarter panel was not buffed out. Also pointed out the machining on the wheel was not done.
Camden W.
Vehicle Make : Toyota
**** did a great job of making sure the vehicle was put back to pre-disturbance condition. I think he takes pride in the work that his name is attached to and it shows in the kind of customer service he provides. Thanks
Mary V.
Vehicle Make : Nissan
I really enjoyed working with everyone. They did a great job of fixing my vehicle. They went out of their way to make sure that the work was done correctly.
I was not able to get a ride to their office to pick up my vehicle so they arranged to have it delivered to me. I really appreciate that they went out of their way to get me my vehicle.
I will be sure to pass your name to anyone who needs repairs.
Robert who I dealt with was very friendly and helpful along with everyone else.
Thank you for the great experience.
Mary V
Donald G.
Vehicle Make : Chevrolet
This team was awesome
Dan M.
Vehicle Make : GMC
Tri color paint job was perfect. Estimator kept us informed of progress Job was done on time
Phyllip S.
Vehicle Make : Ford
Great customer service and work.
I would highly recommend this place to anyone.
Ellis G.
Vehicle Make : Honda
Amanda, service coordinator was superior in all respects.
Atmos E.
Vehicle Make : Ford
Thank you so much.
Warren A.
Vehicle Make : Cadillac
Robert was super to work with. He went the extra mile in completing my estimate for repairs. Very excellent customer service skills. Then, Amanda followed thru in a great fashion in scheduling my repairs and keeping me informed of the next step. I am most impressed with the Service King operation in Round rock and would recommend them to anyone. First class people with superb customer service skills. Can't say enough in regard to the manner in which Robert assisted me!
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