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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 93 reviews 85%
4 star 4 reviews 4%
3 star 4 reviews 4%
2 star 5 reviews 5%
1 star 4 reviews 4%
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(All Vehicle Makes)
Michael S.
Vehicle Make : GMC
2 out of 5
10/23/2015
I had a couple of repairs not totally finished with my repair, once I noticed it I took it back for it to be finished properly. When I arrived back home I noticed another component not completed properly. I can't afford the time or gas to continue making trip after trip to get it fixed completely. The team was very polite and helpful, however I feel the quality assurance is not 100% there.
Sheryl J.
Vehicle Make : Chevrolet
5 out of 5
10/18/2015
The name spells "great"
Robert S.
Vehicle Make : Nissan
5 out of 5
10/16/2015
Excellent professionalism. I am completely satisfied with my experience
Chevera B.
Vehicle Make : Honda
3 out of 5
9/29/2015
My repair was great. But the front of my car wasn't vacuumed.
Bridgetta H.
Vehicle Make : Honda
1 out of 5
9/2/2015
After having my vehicle for a few days I am now hearing a rattling noise something I did not hear prior to the bodywork.
Johnny B.
Vehicle Make : BMW
5 out of 5
8/29/2015
Great job
Keith C.
Vehicle Make : Chevrolet
5 out of 5
8/22/2015
They did a great job.
Alan R.
Vehicle Make : GMC
5 out of 5
8/17/2015
They do awesome job thanks for everything
Joseph M.
Vehicle Make : Toyota
2 out of 5
7/6/2015
Repairs not completed satisfactorily. Shop is aware and will be correcting problems next week.
Karen D.
Vehicle Make : Ford
3 out of 5
6/28/2015
Everyone was very courteous. The paint job looks great, but the rubber seal wasn't properly reattached on the driver side. The car now clunks when the road is rough, like it's loose. The steering makes a strange popping noise when I turn it. The car seems to handle okay despite these things. It does seem to pull to the right too.
Timothy H.
Vehicle Make : Toyota
2 out of 5
6/11/2015
My concern is they replaced the right fog light but its not working. I think everything should be checked before you all return the vehicle back to the owner
Charlotte B.
Vehicle Make : Honda
5 out of 5
6/3/2015
The experience was complety positive. The people were courteous and competent. When I went to leave my car and again when I picked up my car, all the paperwork was ready and each process only took a few minutes. The work was completed ahead of schedule. The car was washed and vacuumed. In addition, one of the men graciously removed the child seat from my rental and carried it to my car. He didn't install the car seat, of course (per policy). I would highly recommend this business.
Teresa B.
Vehicle Make : Chevrolet
5 out of 5
5/1/2015
Thanks for a job well done!!
Joseph H.
Vehicle Make : Volkswagen
5 out of 5
3/14/2015
They did an excellent job on my 2013 beetle. They kept me updated and really took care of me. Very good customer service and very much appreciated. Thank you again! My car looks fabulous!!!!!!!!
Sandra C.
Vehicle Make : Dodge
5 out of 5
2/14/2015
Grear customer service and nice people.
Charraun S.
Vehicle Make : Toyota
5 out of 5
1/31/2015
I was constantly informed of the progress of my car. It was finished and returned to me in such a timely manner. My car looked like it was new.
Mark W.
Vehicle Make : Chevrolet
5 out of 5
1/10/2015
The text message updates were a great help that gave me that warm fuzzy that the repairs were being accomplished. Everyone was super friendly and they went out of their way to finish repairs sooner to accommodate my schedule.
Yolanda W.
Vehicle Make : Honda
5 out of 5
1/6/2015
The service men were very patient and kind. Even when I became impatient. They were very professional. My vehicle looks awesome. Thanks.
Kimberly M.
Vehicle Make : Nissan
5 out of 5
12/20/2014
The Gwatney staff excited my expectations. My car looks better than it did better before. I liked the update status as they continues to work on my car. Thank you so much. Signed: Satisfied customer.
Rachel K.
Vehicle Make : Mazda
5 out of 5
11/29/2014
The staff at Gwatney Collision were very curteous and professional. I was given via text updates on the repair progress and my car repairs were completely quickly. My car looks as good as new.

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