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Body Shop

Real Reviews From Verified Customers

Phillip L.
Vehicle Make : Lexus
5 out of 5
5/9/2018
Great experience all around. Nice employees. Thank you
Joe W.
Vehicle Make : Honda
4 out of 5
5/8/2018
Outstanding and exceeded expectations! Everyone was great from my first visit for the estimate to the completion that was finished well ahead of schedule. I was rear ended and went through another insurance carrier. Coordination was perfect as was the rental car connection. Simon and the team were truly great. I hope I never need body work on my car again as I, like everyone, would rather avoid an accident. However, I’m going back to Herbs if I’m in another. And the best for last: the car looks great! Well done!
Paul O.
Vehicle Make : Hyundai
5 out of 5
5/7/2018
Aaron & Connie kept me updated all the way. Our car looks like new & was ready when promised.
Sanjay B.
Vehicle Make : Honda
5 out of 5
5/6/2018
Excellent service and very fast!!!
Julie H.
Vehicle Make : Honda
5 out of 5
5/6/2018
The service at Herb’s was outstanding. Thanks for the good job, the speedy turn around and for the nice, unexpected cleaning and vacuuming of the inside. All of your hard work is greatly appreciated! Sincerely, Julie H
Maria U.
Vehicle Make : Hyundai
4 out of 5
5/6/2018
I was satisfied even though I had expected a surprise repair of involving a minor dent on the hood of the car even as courtesy or complimentary service.
Curtis M.
Vehicle Make : Ford
4 out of 5
5/5/2018
Jason Brassfield was absolutely to work with, kept me up to date and made everything got done. The Text messages with the status of the work, is awesome. Allows you to know where your vehicle is in the repair process. Overall a wonderful experience
Sarah R.
Vehicle Make : Lexus
5 out of 5
5/5/2018
Outstanding personal communication throughout the entire body work scheduling situation. I really appreciated the updates via phone and text Messages. Thank you!
Robert C.
Vehicle Make : Toyota
4 out of 5
5/4/2018
Van repaired at Herb's #3 in Richardson. They went out of their way to ensure this work was done properly using quality parts (in our case OEM parts). They were genuinely concerned about getting our van back to us as soon as possible. Our van was finished days ahead of the original estimated schedule and the repair work looked like new. I will be returning to this Herb's for any future body repair needs. One suggestion: the headlight assembly that was replaced had some small scratches on it. Please check for these things before installing the equipment.
Lara P.
Vehicle Make : Nissan
5 out of 5
5/4/2018
Wonderful service!!!! Thank you!
Kenneth S.
Vehicle Make : Honda
4 out of 5
5/3/2018
To have the repair completed in **** day was better than we had any right to expect. The entire experience was smooth and hassle-free.
Chase M.
Vehicle Make : Jeep
4 out of 5
5/3/2018
Saul, Jeff, and the rest of the team put great care into ensuring that the repair job for our Jeep was done correctly and in a timely manner. We discovered them online - they had the highest rated service locally. I can confidently verify that they achieved this status for good reason. They go the extra mile and we will do business with them again in the future.
Joshua W.
Vehicle Make : BMW
5 out of 5
5/2/2018
Great service and my car looks better than it did before it was wrecked.
James M.
Vehicle Make : Cadillac
5 out of 5
5/1/2018
Herb's handled everything. Made it very convenient
Bradley S.
Vehicle Make : Mercedes
5 out of 5
5/1/2018
Very quick turnaround on the repairs. Much appreciated.
Changguang W.
Vehicle Make : Honda
5 out of 5
5/1/2018
I am extremely satisfied with my repair experience with you in a timely manner. Thank you.
Gene G.
Vehicle Make : Ford
5 out of 5
5/1/2018
Very easy process from start to finish. My truck looks great again.
Catherine M.
Vehicle Make : Kia
5 out of 5
5/1/2018
Bre is 110%. We have used you guys many times and she tops all of the service advisors!
Pauline B.
Vehicle Make : Ford
4 out of 5
5/1/2018
The work done on my car was complete and I was very satisfied
Robert S.
Vehicle Make : Lexus
5 out of 5
4/29/2018
Great job. Gina is very focused on the customer experience and delivering a quality end result.

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