Herb's Paint & Body Shops Corporate

There are still outstanding issues with the car. I will not be satisfied until EVERYTHING IS FIXED.

Aaron kept me informed on my car’s status and the work done was very good. I’m very satisfied.

Herb’s staff team are very professional and did a great Repair job on my car. I was kept inform on repaircopletion status almost daily and was very satisfied with the quality of their work. Thanks to Sandra and Gina for their superb coordination with highly skilled Technicians and great job. ???? Regards, Sam Tajahmadi

The customer service is AWESOME!! Amanda was courteous and provided great communication. I was totally surprised and grateful for the same day service. Thank you!

So friendly and always updating the status. Quick turn around!!

Everyone, The Office / Administrative Lady that greets you at the front, and I apologize for not catching her name, along with Mr. Matt, and Ms. Ashley of Enterprise is a rare, and precious gemstone breed in regards to service. I was so pleased with that alone, and my car is just glorious and immaculately finished. I love this company of folks. Thanks so very dearly and much. Christina

Looked like brand new

I've had my car repaired 3 times in the past for hail damage. This is the first time I have taken my car to Herb's in Frisco and I'm so glad I did! The entire process was painless and easy. The service advisor, Jason, was very professional and friendly. I was updated with daily text messages and the general manager even called me just to check in. My car was ready in **** week and it is beautiful. I am super happy with my experience at the Frisco location and would definitely use them again for any repairs. Thank you!

Great

Everyone I worked with was very professional, especially John McLeod. I dropped off the car at 7:00am and it was finished by 5:00pm the same day. The repair work was done in record time and my 4.5 year old car looks brand new. Herb’s was recommended by several friends and and I will recommend also. Great service and work. Susan S

Everything so far has been great. Waiting to hear back for coordination of exhaust tip installation

I received updates during the time my car was in for repair. It was ready for pickup exactly when I was told it would be ready. Amanda explained all the work that was done when I picked up the car and it looks great. Thank you.

Should have got here a long time ago.

Great communication and delivery of my car / pick up of rental car is exceptionally helpful and appreciated!

I had the absolute best experience with Herbs! The customer service and communication by Gina was far supperier than anything I have ever experienced! The entire process was quick, easy, and 100% satisfing! I would highly recommend Herbs to all my friends, family, and complete strangers! I will be your spokesperson as well! Since us teachers don’t make a lot ????! Thanks for allowing be to brag on your team there! Sincerely, Jen Rappaport

They did a great job on my car.

I'm generally satisfied with the overall body work and was very impressed with how you delivered the work on time. Staff was very professional and pleasant to deal with as well. Unfortunately, we didn't receive any updates about the status of the repairs and when we called to check on it, were surprised to hear is would be ready that same day. It would have been nice to get a notice the day before so we could arrange our schedule accordingly. With regard to the work itself, we accepted the vehicle and learned after we left the side mirror controls didn't work. Our schedule was too busy to allow us to turn around and return it then and now we have to bring the vehicle back in to get them working properly. Additionally, the rear right window gasket was not installed evenly and we're just hoping it evens out on it's own. Even with this, I'm still very impressed by how good the overall repairs turned out and Herbs is still my preferred paint and body shop. James Dulac

Great quality work and customer service

Excellent body work . Timely repair

Jessie at the Mockingbird and Saul the USAA liaison we’re both fantastic. I appreciated the updates regarding the status of my repair.