Auto Collision Center Group

very professional and expedite process

Nice work. Car look as good as new. Much appreciate you got the OEM replacement parts directly from germany.

Staff is very help and caring. Barron was very patient whenever I called and had questions. I had to return because the front bumper was not sturdy. Once again staff was friendly and helpful and it was fixed the same day because it was minor issue. I would definitely recommend this place 100%. I'm a very happy customer.

The quality of work was excellent. The customer service was top notch! Robert was wonderful to work with. He was great at communicating the process for the repair, how the insurance claim would go through and how to reserve a rental car. I was impressed with how fast the work was completed and appreciated the text message updates along the way. Thank you mountain view body shop!

My car I owned for 48 hours came back with 3 NEW scratches on the hood that WAS not there before it was in your Possion! I'm furious!!!!! I was told it would be detailed and ready it was wet and I asked it it could be dried off and they told me work was guarantee in know way did I expect the mis conduct of the repairs to hurt or scratch the part of my hood from someone's careless behavior.

It was an awesome experience. The insurance, car rental and body shop under one roof. We would highlight recommend to all our friends.

Esmeralda was the only person that I dealt with and she was very professional and on top of my claim. My car looked great when I picked it up and this is why I am a repeat customer. Thank you!

Great work, great communication. Very happy and have given 5 star review on Yelp

The team at the Mountain View Body shop are extremely professional. Also they managed to repair my car in a unexpectedly short time. Thank you for a wonderful job, Georgiana

I mean you do a good job and nice to customer when our friend Need repair car or any fix we will let them known you company Is number **** Thanks Ming Yao C

The experience was phenomenal. You guys are awesome!

The cover of my turning back light felt as soon as I got home, seems like they are loose including the bumper white cover

On time. Communicated repair status.

superb service work was done very efficiently and quickly will you the same shop in future for any repairs in future

I get my car back and it feels like a different car. It feels tight when it drives and the check engine light turns on as soon as I drive off. It seems like they had rubbed up against something with the car because it has scratch marks that weren't there previously and I, who is the only one that drives this car, has never hit anything. For me to drop off my car and get it back **** week after the completion date they has given me was somewhat understandable because of the holiday season. But to never get a call to explain why these delays are happening is unexuseable. I had to call several times to ask if my car was finished. I was always told it would be finished at a certain time and when I called back to see if it was finished they gave me another time it was going to be finished. Apparently detailing a car takes 2 full days, and no direct communication was provided on their part as to what was going on with my car. I had to get upset with an associate in order to find out that detailing was not the delay but the decal was bubbled when they put it on originally. Why could they not just say that originally? I would have never gotten upset had that been communicated right away. The door that had been replaced is not spaced correctly from the fender either as the other door is, but I'm assuming it is an aftermarket door. I would not recommend this place unfortunately due to the horrible communication, service, and unsincerity of the associates who work there. "Well that is what the manager said" is not an excuse or reason any customer wants to hear. It is simply an excuse for an associate to not work to find a solution or answer for the problem.

Very professional. Complimentsry car wash was a positive plus

Quality of work was very good. I wish there was no flaw in the communication.

This I my second time that GIECO has referred me to Auto Collision Center for repairs to my vechicle. My first visit was over five years ago & your customer service, efficiency to details and your outstanding Auto Body work is unbeatable! I will use your service and refer others for your outstanding service! Thank you again!!

Continual updates

Appreciate all your hard work. Satisfied.