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Body Shop

Real Reviews From Verified Customers

Lynette A.
Vehicle Make : Subaru
5 out of 5
8/17/2016
I appreciated the updates throughout the repair. Thanks so much!
Juanita C.
Vehicle Make : Hyundai
3 out of 5
8/17/2016
Just call.
Stacey S.
Vehicle Make : Subaru
3 out of 5
8/13/2016
Not a smooth project but I would prefer not to go into it. In the future I will still use **** Hannah.
Robert T.
Vehicle Make : Subaru
3 out of 5
8/12/2016
The work and quality of work seem great but it took way to long for such minor damage.
Amber V.
Vehicle Make : Chevrolet
5 out of 5
8/5/2016
Thank you for getting my car fixed up. And thank you for washing it.
Caleb W.
Vehicle Make : Acura
3 out of 5
8/3/2016
Once work got going it was fine and the communication from Ed was good, but the very slow start to things was unfortunate because it caused a multi week delay in work getting completed.
Randall C.
Vehicle Make : Volkswagen
3 out of 5
8/3/2016
My wife will be back in tomorrow. The work is unacceptable. Get this fixed correctly!
Gwen S.
Vehicle Make : Mazda
5 out of 5
7/24/2016
Thanks Matt. Everyone was so friendly and helpful.
Tia M.
Vehicle Make : Kia
5 out of 5
7/23/2016
The whole experience from start to finish was great! From the minute I called and spoke with the receptionist I had excellent service! Everything was explained perfectly Matt Parker was extremely patient because I had lots of questions. I was offered assistance obtaining a rental car which was very helpful! My car was repaired in a timely fashion and looks amazing! Adam Patterson did an amazing job! I would definitely refer friends and family here without hesitation! Thank you for everything!
Georgia Y.
Vehicle Make : Subaru
5 out of 5
7/17/2016
Mike Bushsaw was excellent He went over everything that had to be done and kept me informed as to when the car would be ready
Kilpatrick.,arlo E.
Vehicle Make : Volkswagen
5 out of 5
7/17/2016
Speedy. Folks were trained well and friendly. Jennifer if you read this you are doing an excellent job Joyce
Van T.
Vehicle Make : Subaru
5 out of 5
7/16/2016
I enjoyed getting the daily text letting me know where we were in the process. Customer service was excellent. Thank you.
Deborah M.
Vehicle Make : Subaru
5 out of 5
7/16/2016
Excellent customer service from my Damage Appraiser, Chuck. Kept me in weekly updates and sometimes daily! Car was returned to me completely detailed and looking like new. You'd never have known my driver's side was so badly damaged. Thank you for a job beautifully done. Only major hassle is that there IS NO PARKING AVAILABLE ANYWHERE NEAR THE BODY SHOP. What a pain! Appears that your Sales Department has taken over the entire area in front of the the Body Shop front door. Thank you again for a most stellar job, Chuck Debbie Mitchell
Alfred P.
Vehicle Make : Subaru
3 out of 5
7/14/2016
The work done was great. The only thing I didn't like is how dirty my car was on the inside when I picked it up. I try to keep my vehicle as new looking as possible and it looked like they had left my windows open in a dust storm. I can see evidence of someone trying to wipe the interior down but they must have used a dirty rag because it's all just smeared everywhere.
Vicki J.
Vehicle Make : Ford
5 out of 5
7/12/2016
My car looks great. It was hit in a parking lot. However, I was rear ended prior to parking lot accident and my car still rattles.
Mataese A.
Vehicle Make : Jeep
5 out of 5
7/9/2016
Evrything was great except for the girl you have at your front desk who checks in the vehicles. I was frustrated the day i came in to bring my vehicle. She wasnt listening to what i was asking and kept saying "all i do is check in everyone." Wouldnt even fimd someone who could annswer my questions. Dont tell me what you cant do, tell me what you can dio, like find someone who can answer my question. Other than her, as always **** Hannah Jeep is great and i love my Jeep! Thank you, my vehicle looks great!
Bethany S.
Vehicle Make : Mitsubishi
5 out of 5
7/9/2016
The staff was kind and attentive. I was very happy with my experience.
Cliff T.
Vehicle Make : Subaru
5 out of 5
7/8/2016
I was given the information I needed to make the best decision. The bumper cover was finished before expected and quality wall pretty good.
Karen M.
Vehicle Make : Hyundai
5 out of 5
7/8/2016
I received excellent service from **** Hannah's Longview Collision Center. They were very professional and walked me through every step of the way in the repairs of my vehicle. My car looks awesome. Thank you, Karen
Bryn R.
Vehicle Make : Lexus
3 out of 5
7/6/2016
A less than **** week quote for cosmetic repairs and a new windshield should never go to 17 days. Wrong bumper was received, delaying the project, My wiper blades were not attached properly when I picked up the car and one flew off while I was still in the parking lot, compromising my new windshield. New wipers have been ordered for me, but will they be here before the forecast rain for this weekend when I have family in town, and no time to hassle with this? The new bumper looks fine, communication with my service rep has been good, but I'm giving no extra points to Hannah this time.

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