Linda A.
Vehicle Make : Honda
Took too long. Left with the car after closing. Went to pull the visor down and it fell off into my hands. Will be calling first thing in the morning. Hope this doesn't take a long time to fix.
Noemi V.
Vehicle Make : Subaru
Tim was great. Attentive, knowledgeable, and friendly. I have nothing but good things to say about him.
I can't say I was completely satisfied because there are still small shards of glass through my car. Tim asked someone to clean it up better but the boy he found to do the job was full of excuses and didn't really fix the problem. I was expecting a better job with the glass cleanup than what I got. There is also still glass in the vents and between the seats. The window itself and the tint look great.
Lairen K.
Vehicle Make : Honda
The driver window handle and how the window rolls up works differently and there's a couple of scratches on driver door trim/molding
David H.
Vehicle Make : Honda
Your communication system about my vehicle was very poor. You gave the impression I would be continually informed of the progress on my vehicle and this did not happen. I was left uninformed, despite my response to emails and calls were not returned. Tim was not very good in getting back to me. After the car was completed he said he accepted responsibility, but that's kind of late as we are driving away.
Robert S.
Vehicle Make : Honda
Everything looks like new where you repaired our CR-V. So Far so good. We also appreciate that you didn't go over the timeline estimate. The only drawback is that there is a heavy smell inside the vehicle which we didn't expect since it was only damaged on the outside of the car in the rear.
Harold G.
Vehicle Make : Hyundai
Thank you for keeping me up to date on the repair. Everyone was courteous and nice.
Parisa A.
Vehicle Make : Toyota
My husband's car was rear ended recently as well. I wish we would have brought his car to Hannah as well. The work they have done on his car is nothing like the work was done on my car. The technician did a great job matching the paint! My car looks great! Way to go :)
Kathleen P.
Vehicle Make : Jeep
Cory kept me well informed throughout the process. He always double checked that it was okay to proceed with any additional needs before taking action.
Tabitha O.
Vehicle Make : Kia
Your team is anazing. The communication is excellent as is the customer service. Thank you for everything
Dulan W.
Vehicle Make : Acura
Repairs took 8 weeks to complete although they promised it within 4 weeks. But I'm fully satisfied with their very professional business handling strategy.
Ronald J.
Vehicle Make : Toyota
The shop got my work done in record time! Thanks
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Jim F.
Vehicle Make : Chrysler
Great team to work with, so far completely satisfied...
William W.
Vehicle Make : Honda
A good experience start to finish. Thank you very much.
Keith H.
Vehicle Make : Kia
Fantastic Service and follow up
Melanie B.
Vehicle Make : Honda
Everyone was very helpful and pleasant. I was very surprised to see how clean the inside was when I arrived. They also took a look at why the wiper fluid did not come out. When they said it could be taken care of in an hour, I scheduled that for this Wed. :0)
Brittany V.
Vehicle Make : Honda
The work was done quickly and perfectly. The car was also cleaned really well which was an extra bonus for me.
Donald Y.
Vehicle Make : Kia
My car looks like new! Great job!
Christine E.
Vehicle Make : Kia
Cory was terrific to work with.
Gerald P.
Vehicle Make : Honda
Chuck is very professional. He explained everything to my satisfaction. Even though my 2003 Accord was determined to be Totalled. Chuck approached me with transparency and integrity.
Jibin F.
Vehicle Make : Honda
Very bad experience this time, unsatisfided with appraiser person Tyler. The car was sitting in you parking lot more than 3 weeks, until i called manerager to follow up, did you company let all repair car sit there for this kid long tine? Nerver had this experience before.
![At Dick Hannah Collision Centers, located at Longview, WA, postalcode], we have offices designated just for our insurance representatives.](https://test.autobody-review.com/images/groups/1083/800x800/LmoTDDGKcs7lQZmJIcqj.jpg "At Dick Hannah Collision Centers, located at Longview, WA, postalcode], we have offices designated just for our insurance representatives.")
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