Daniel A.
Vehicle Make : Toyota
My wife picked my truck for me today. The truck doors that were painted were extremely dirty with some sort of compound that I had to wipe down. The rubber gasket around the outside of the drivers is peeled back and my wife was told it will lay down in the sun. There is actually double sided tape that holds it down. Also there is a chip in the plastic piece separating my two doors Windows. He did say he is going to replace this. All and all I am very dissapointed. The scratch that was fixed does look good. It's just that whole job wasn't complete. My truck was filthy. And not all done. Was told 2-3 days and it ended up being 4 days. Not very happy. I will be in Monday to take care of the open items. Thank you. Dan Arthurs
Shirley G.
Vehicle Make : Subaru
Thanks for also cleaning it so well, inside and out!
Burke O.
Vehicle Make : Volkswagen
Vehicle wasn't finished.
Darrin S.
Vehicle Make : Pontiac
I'd like to Thank **** Hannah Their sales associate their collision officers Were all Very friendly and helpful They got me back my baby As fast as possible And I really enjoyed the updates Thank you so much for taking my conference and making me feel like I made the right choice
Robert S.
Vehicle Make : Kia
Tell people exactly what will be going on with the repair. Other than that , well done!
Edie D.
Vehicle Make : Chevrolet
I was very pleased with the updates. The car looks exquisite and my engineer husband gave a perfect approval check. You have our business. Thank you so much. Edie D
Isauro L.
Vehicle Make : Toyota
Tardaron demasiado tiempo para reparar mi carro mas de 2 meses
Gerald H.
Vehicle Make : Honda
Tyler did a wonderful job of coordinating and communicating during the entire process. Our2016 Honda is like new again. Thank you.
James S.
Vehicle Make : Subaru
No thanks. Not happy at all. Yes, my car was fixed but, not happy with the overall experience and the final/finish off my car. I will not use **** Hannah collision again.
Stjepan C.
Vehicle Make : Honda
First they didn't meet first due date ,and after that they missed second due date which was supposed to be yesterday. It's cost me extra 120 for renting a car extra days.I also want to tell that I am very satisfy and thankful for work done on my car . Thank you very much !!!
Marie U.
Vehicle Make : Honda
My car was hit on the left rear quarter panel., we chose **** Hannah to fix the car. The car was brand new! Thought it would be fixed like new, as that's what was promised to us at the time! Since then we had to return the car twice for other damage that the repair shop created! We are so very unhappy. We have lost time traveling to either picking up the car and having to either bring it back to be done right. Still not fixed right!! So disappointed in **** Hannah Collision! Hopefully when they call again to say the car is ready again it's done right! Would be most helpful to talk to someone who cares because obviously at this point no one does otherwise it would be repaired by now! Lots of waisted time for us
Derek V.
Vehicle Make : Chevrolet
They didn't call me back about fixing the light. Or the clips
Pavel M.
Vehicle Make : Honda
Missing parts! bed body alignment! Car should be done 7 days ago! This is second time I'm bringing car and second time there's problems! I asked specifically double check everything but nothing was checked and that's why there's a problems! I guess I was right the first time! can trust you guys should of went to different Body Shop! I feel sorry for other customers who doesn't know or who don't know how to check cars! I'm not satisfied! :-(!
Paulette M.
Vehicle Make : Toyota
Awesome service from start to finish. Great job. Super staff.
Glenda K.
Vehicle Make : Chrysler
Great work fast getting my car back
Ganesh Y.
Vehicle Make : Volkswagen
Low quality of repair. Off centered glass placement. Loose or incorrectly fitted panels
Bill L.
Vehicle Make : Toyota
your shop did a great job on the repairs to our Avalon. I did find a couple things that needed attention upon my inspection before i took delivery. These were taken care of right away.
Great job.
Marie U.
Vehicle Make : Honda
Dust in the paint. Due to the car being worked on, the car was dirty inside i.e. Floor Matt and drivers side door panel.
Chris D.
Vehicle Make : Honda
Chuck was very helpful and friendly. I really appreciate how he was able to get things straightened out with the insurance of the guy that hit me and even though he had to turn the job over to someone else, he was still willing to take the time to answer any questions I had.
Roger F.
Vehicle Make : Toyota
My van looks wonderful. Cant tell it was ever injured. All work was done in a very short timeframe. Cost was exactly as quoted. The wash job made it look perfect. Everyone I had contact with was extremely polite and friendly.
![At Dick Hannah Collision Centers, located at Longview, WA, postalcode], we have offices designated just for our insurance representatives.](https://test.autobody-review.com/images/groups/1083/800x800/LmoTDDGKcs7lQZmJIcqj.jpg "At Dick Hannah Collision Centers, located at Longview, WA, postalcode], we have offices designated just for our insurance representatives.")
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