Car Nix Auto Body Repair

Brought in our 2014 Porsche Cayman S to have some scratches and paint damage fixed. The new paint has dust in it, paint runs, and orange peel from poor painting technique. Additionally, the Porsche emblems on the back are crooked and completely misaligned. Instead of removing and replacing the clear bra on the door edge, they painted over it. The store manager/co-owner Matt apologized for the job. We arrived to see that he had not repainted the car at all, and confirmed that the car was not repainted by reviewing dashcam footage. He referred us to another shop, claiming that they had previously repaired his work. This new shop wanted $7k to undo the damage, plus the cost to fix our original issue. The owner admitted he didn't actually know how to paint the car. Matt agreed to pay $2500. Today we received a call from the manager's angry brother who said he wasn't going to pay to fix the damage done to the car and that we'd have to sue him if we wanted the money to fix the damage.