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Vehicle Make : Honda
4 out of 5
11/2/2015
Here is a copy of a letter I wrote back in 2012 and since then, I have recommended anyone who asks for a fantastic autobody place....
I just picked up my car from being repaired in your body shop, and wanted to report how extremely satisfied I was with the way U & R Autobody takes care of business!
It was really upsetting to have my vehicle to have the amount of damage that it did. I thought it was going to be a really big hassle to take care of everything. But you really came through. You gave me piece of mind and took the time to explain each step of the process. I appreciate the patience you showed me when I kept checking up on it and all of you have done an outstanding job.
I wanted to personally let you know how satisfied I am with both the service and with the completed job. You have given me every reason to want to come back for future services (Hopefully not under these circumstances ?). You can guarantee that I will spread a positive message with your name among my friends around town.
Thank you for being so efficient and professional. It is not often that 'compliment' letters are written, so I wanted to take the opportunity to commend you and your staff. Please let this letter serves as a written testament of the excellent customer service, and overall service that I was given by U & R Autobody.
Thank you very much.
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