Patrick K.
Vehicle Make : Toyota
Anthony informed me of my vehicle being complete two days ahead of schedule. When I went to pick up my vehicle it was still in need of additional repairs. I was informed it would take until Monday before the repairs were completed. I responded that I'd rather take my car now, and he argued he might be able to complete the job faster. Kind of ridiculous since he could have held onto it and actually completed the job he agreed to.
Reichen K.
Vehicle Make : BMW
Loved the update texts. Jack was really friendly and through. Very clean and convenient facility in a nice area.
Faustino A.
Vehicle Make : Toyota
Completely satisfied. Your entire team is wonderful to work with. They always seem very happy to be at work, and always happy to make the customer happy! Extra KUDOS to Gus for going over and above what's expected. And the quality of the repair was unbelievable. Car almost looks brand new and it's almost 15 years old! Thank you Jim and Jacks!
Anjali I.
Vehicle Make : Mercedes
Amazing staff
Mary S.
Vehicle Make : Acura
Great communication and fast service
Clemente P.
Vehicle Make : Toyota
Carlos was great! Wonderful communication skills, excellent follow up, and good customer service. I'd refer him to anyone!
Shari M.
Vehicle Make : BMW
The staff is the best props to Jose and Anthony
Maria R.
Vehicle Make : Toyota
Thank you I love it , my car looks great ! I just need my right mirror cover Lol!
Deborah P.
Vehicle Make : Dodge
Staff was very friendly. Thank you for your assistance.
Kim G.
Vehicle Make : Audi
Jesse was terrific to work with.
Linda B.
Vehicle Make : Acura
Gabrial is great! He knows how to make me feel important as a customer. He knows insurance and cars like the true professional that he is. The ladies at the counter are courteous and quick to acknowledge me when I arrive. The waiting room and rest room are clean too! Good job Jim&Jack team!!
Chelsea C.
Vehicle Make : Toyota
Front desk could have been more helpful, but repairs were well done.
Ruth K.
Vehicle Make : Toyota
Everyone work at Jim & Jack were very nice and did a great job fixing my car.
Michael K.
Vehicle Make : Honda
The whole team was very professional and courteous - much appreciated. Thanks.
Patricia R.
Vehicle Make : Lexus
People were wonderful to deal with and very professional. One slight thing, some things in the car needed to be reset with previous setting.
Bonnie O.
Vehicle Make : Honda
I like the updates andvpersonalized attention. I felt my patronage was valued.
Flore B.
Vehicle Make : Chevrolet
When I pick up my car is found out I had an electrical problem with my locks that I didn't have at first
Gerson G.
Vehicle Make : Honda
I would like to thank Gabriel and the team that worked on my Honda Fit, in getting it back to brand new condition as fast as they did, considering the circumstances. This is my first experience with this body shop and was left very satisfied with the results and service. Also, a very big thank you to the shuttle driver that went above and beyond for us to deliver us to the shop during a difficult time. My deepest thanks to the J&J team.
Happy New Year!
- Gerson G
Peggy B.
Vehicle Make : Toyota
Everyone at Jim and Jack's made what could have been a pain-in-the-**** experience (getting your car fixed after someone rear-ends you), not so bad at all.
Thanks! and I noticed there was an extra little ding you guys fixed and I totally appreciate it.
If, heaven forbid, I need more auto body work, I will definitely use Jim & Jack's again.
Seriously, who would have thought a body shop could be such a great experience, but you were!
Thanks again!
David K.
Vehicle Make : BMW
Great wrk and communication with me
Social