Paul D.
Vehicle Make : Acura
Excellent communication and very fast service. Everyone made an extra effort to make this process a hassle free experience.
Julia C.
Vehicle Make : Honda
Great service, thank you
John D.
Vehicle Make : Toyota
Carlos was amazing to work with who delivered my truck early
Steve M.
Vehicle Make : Lexus
Great service!
Marc E.
Vehicle Make : Lexus
Inside of front passenger side door dirty
Jim D.
Vehicle Make : Jeep
Always fantastic
David S.
Vehicle Make : Honda
Satisfied with J&J, but VERY DISAPPOINTED with rental car selection. Rental counter woman was very nice and she tried very hard. This made the entire experience BAD.
Patricia C.
Vehicle Make : Honda
Your staff are friendly, professional and efficient. Jesse was fantastic! You guys made the pain of my car damage go away. Thank you!
Kim N.
Vehicle Make : Toyota
Everyone was super nice and my car looks fantastic.
Donna M.
Vehicle Make : Toyota
Gabriel was awesome. He gave me a date for completion and stuck to it. It was also convenient turning my car in at Enterprise at the shop. Very satisfied and would recommend to others.
Rose R.
Vehicle Make : Honda
Everyone was very helpful, professional and informative. But more importantly, I felt that the people working here had my best interest at heart. This hometown feeling is exactly why all my family continues to bring our vehicles to Jim & Jacks. Thank you for a job well done, my car looks great!??????
Debbie G.
Vehicle Make : Subaru
Good follow up and communication.
Debra G.
Vehicle Make : Toyota
I discovered my electrical car's charging setting was changed and I may have to bring it into the dealer to be reset, unless I can figure out how to do it myself.
Richard S.
Vehicle Make : Lexus
Important to constantly remain in communication with the customer. Doing so with the insurance company is not enough.
Joyce A.
Vehicle Make : Toyota
I would have wanted a couple of other crapes added in seeing that this is my second car being serviced with you and one repair in 2011 was over $10,000 my ins company AAA paid you. I have also referee others to you. It's always good to remember your loyal customers.
Joyce A
Kitt W.
Vehicle Make : Subaru
Great experience with Jim and Jack's. Carlos kept me up to date and informed and my car was ready by the end of the week, as promised. Thank you.
Julie A..
Vehicle Make : Nissan
Just my car could have been washed better after my last repair this time the wash job left spots on front and back windows
Linda J.
Vehicle Make : Toyota
Very professional, beautiful work my car looks like new. So glad I was told about the great work being done at Jim and Jacks. Thank you! Linda J
Brent S.
Vehicle Make : Toyota
Gabriel was super great. My car was spotless, washed and waxed and completely detailed inside and out. I thoroughly enjoyed my courtesy ride with Jim's brother. I enjoyed hearing about the history of their family business and the importance of their heritage. Thank you Jim & Jacks.
Brent Alex
Linda B.
Vehicle Make : Acura
I have used Jim and Jacks in the past. Your service people are always respectful, helpful and sensitive to the fact that I may be upset because my car is damaged. The counter people handle explaining insurance issues well. I like having Enterprise right there so I can pick up and return the rental when I need the service most. Thanks for great paint and beautiful restoration of my car. It was not only painted but clean inside and out. Very nice It looks perfect Thanks
Social