Paul R.
Vehicle Make : BMW
Excellent service, as always. Thank you.
Barbra C.
Vehicle Make : Ford
Repairs were not complete!
James S.
Vehicle Make : Toyota
Easy to deal with.
Adam D.
Vehicle Make : Acura
Great costumer service with very kind staff. The updates via text are very handy and the job was well done, thanks again for your service!
Jon Z.
Vehicle Make : Dodge
Thanks!!
Karen R.
Vehicle Make : Volkswagen
Mr. Gonzalez was very good and had my car ready early
William E.
Vehicle Make : Lexus
You're great
**** B.
Vehicle Make : Jeep
The experience was very pleasant and service was beyond expectation thank you very much! I will send my friends and family!
Mary L.
Vehicle Make : Volkswagen
Thanks for the speedy service. My car was finished in 4 days.
Sandra B.
Vehicle Make : Mercedes
Carlos Ku was excellent !!
Alex N.
Vehicle Make : Audi
Great service and on time. Excellent text messaging updates!
Wayne J.
Vehicle Make : Lexus
Pleasant and swift service.
Carolyn O.
Vehicle Make : Honda
Jesse took very good care of us and went above and beyond to make sure we were satisfied.
Phillip S.
Vehicle Make : Jeep
Looks great
Barbara L.
Vehicle Make : Lexus
I was very impressed with your service including the email updates. Carlos Ku is an excellent associate and he kept me informed of repairs and status.
The ladies at the reception desk were professional and courteous.
Harrison at the Enterprise Desk took care as well. All in all, it was a pleasant experience and know that my Lexus received First Class treatment. Thank you!
Alfredo A..
Vehicle Make : Honda
I think that if you guys are going to a job everything should be put back the same. My head light cords had a velcro holding them into place and all you guys did was throw them back in. Also I have a small dent/chip in the back trunk that wasn't there before. Now I have to waste my gas and more time having you guys fix what should had been done the first time.
Laura G.
Vehicle Make : Honda
Jim and Jacks has repaired our cars on several occasions. Each time, the car was perfect; and I mean perfect. No issues after time passes. A true professional collision center. It is a pleasure to deal with them. Even the text messages which we recieved thru the repair process were reassuring and pleasing. A true jem in the auto collision world.
Christine P.
Vehicle Make : Toyota
Very pleased with the service and quality of work. NOT at ALL happy with Enterprise-which I know is not your area but they are rude and NOT professional. Will never use them again, personally or professionally.
Birgit G.
Vehicle Make : Volkswagen
From the day I dropped off the car in El Segundo, pleseant experience talking to Francisco there, picking it up conveniently at your Hermosa Beach location, it was a 'surprisingly' good experience! I am grateful to have this turn into something of much than a hassle as one might expect.
Will highly recommend Jim&Jacks to anyone!
Thank you,
Birgit G
Robert L.
Vehicle Make : BMW
Great work, service and communication.
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