Roberta M.
Vehicle Make : BMW
Amazing
Luis C.
Vehicle Make : Kia
Communication was great and updates awesome! I soul like to say It was a great experience and the work they made outstanding!
Thanks!
Craig Z.
Vehicle Make : Honda
Great work on the old Honda!
Steve C.
Vehicle Make : BMW
I was impressed by how friendly everybody was. I was impressed with the updates. And I was really impressed with the quality of the work. My car was immaculate. I would recommend Jim and jacks to everyone.
Steve from South Bay
Reetha L.
Vehicle Make : Hyundai
Very professional and a great job.
Elizabeth S.
Vehicle Make : Toyota
I appreciated the updates on the progress of the
Car repairs, via text. I also appreciate that
The car was finished before it was promised.
Jeff K.
Vehicle Make : Honda
Jim and Jacks were more than accomodating. They were extremely helpful to me during a tough time. I wil reccomend them to anyone I can. Thanks!!!!!
Adrienne L.
Vehicle Make : Ford
You had great difficulty finding & then keeping my parts order. You lost the order then you sent it back. I brought my car in in Aug. & you couldn't work on it until Dec. I think 4 months is an awful long time to have to wait. Jesus, the gentleman who helped me was very nice & tried to make my experience better. He was the third service person assigned to me. I don't know what happen to the other 2. I still have to come back for **** more part that has been back ordered. I hope you will call me when it comes in. You didn't call when my original order came in.
Rebecca A.
Vehicle Make : BMW
Good listeners. Concerned that i was satisfied. Didnt ignore my requests. Very easy to work with your team members--no wonder my wife wont go anywhere else. Overdelivered. Nice people. Very nice work on my car (funny that this was not the first response, huh?). Ron Azad
Emma K.
Vehicle Make : Ford
What a wonderful experience working with Jim and Jack's!
Brian D.
Vehicle Make : Ford
Jesse was the person who helped me out with my truck, he was very professional, friendly, and responded very quickly to any concerns that I had. If I were to need any future work done on any of my vehicles I would definetly look up Jesse at " Jim and Jacks".
Thanks for the great job,
Brian D
Jeff N.
Vehicle Make : Audi
Everything was handled very well.
Douglas F.
Vehicle Make : Dodge
My truck looks great and your customer service was fantastic.
Lisa Dawn.
Vehicle Make : Infiniti
I appreciated the updates via text
Sean/helen H.
Vehicle Make : Mazda
As a first time customer, I'm very happy with the service I received. I will definitely come back in the future and recommend Jim and Jack's to friends/family. The work your team performed was excellent, and Jesse handled my case with the insurance company perfectly. I really appreciate all your work.
William W.
Vehicle Make : Toyota
Francisco was outstanding in keeping me informed about the progress. While we are still waiting on one small cosmetic piece everything else looks great. Thank you.
Lisa V.
Vehicle Make : BMW
I was impressed that you have employed technology to send email updates. I also appreciated receiving messages on my phone at each step of the process. The work was completed sooner than expected and that made it even better.
Brandon S.
Vehicle Make : Nissan
Great customer service...if I ever get hit again I'll be back in a heartbeat
Greg F..
Vehicle Make : BMW
Faster than expected.....workmanship is great!!! and picked up car it was very clean..
Erin B.
Vehicle Make : Toyota
Francisco was great! A huge help, and everything went very smoothly. Thank you!
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