Jim & Jack's Collision Center - Corporate

Super easy to do business with you guys again. Thanks for doing a great job.

Zach did a great job start to finish. And he was only slightly upset I went on vacation to Istanbul instead of Armenia. 100:/: satisfied

The service was great. I really like the updates. Sam Key was wonderful, professional, and courteous. He is an excellent representative of Jim & Jack's. When I thanked him for his kindness and thoughtfulness he told me that was how everyone at Jim & Jack's was. What a great representative of your company. Thank you all.

Awesome job and great service guys! Thank you so much!

Very courteous staff. I love the text updates through out my repairs

We've been fortunately (or unfortunately) a customer of Jim & Jack's for many years. Each and every time our experience has been top notch and the customer service is outstanding. Jim & Jacks go out of their way to assist with every part of your repairs. I highly recommend Jim & Jacks to all my friends. Thank you, Karen Hightower And my recent experience with Zack was also outstanding.

Very nice work. Car looked great. Employees were very polite. Very professional operation. Took longer that I would have thought, but quality was great.

Javier was great - 10!!!

Great, friendly service and the body work looks wonderful. thank you!

The service was prompt and excellent. Also the man at the desk of Enterprise in the office was very efficient and personable.

Excellent service and quality. Would use again.

I'm really impressed with the text message updates and the professionalism of all the staff especially Mr. Sam Keywho took such great care of me! I'm am delighted to tell all my friends about Jim & Jacks Collision Center! Thank you again for such a lovely experience! -Chimi Syndi C

I had asked at check in if on my own dime I could get my back bumper buffed or somehow have some of the scratches removed on my dime and not the insurance carrier. After two weeks, when I finally got my car back, nothing had been done to repair or modify the scratched. although this was not part of the accident, I now have a brand new front bumper and an 8 year old beat up back bumper. You could have made additinal business had you helped me address this wile my car was in the shop.

Your care and constant updates were really a great help. I so appreciate the professionalism of all the employees. My care looks great, and I would recommend you to everyone. Alex at El Segundo was great!

Javier has been a great representative--very responsive and professional. The car looks good. But there's some minor damage left to fix and some weird electrical glitches going on. Javier has been in contact and assures me he'll take care of it all.

You can read my yelp review to see just how amazed I am

I found your service to be outstandingly excellent

I was completely satisfied with every aspect of the body shop repair process. I will recommend Jim and Jacks to everyone I know.

YOUR STAFF WAS GREAT! GLADYS GREETED ME WITH A BIG SMILE AND PUT ME AT EASE THAT I WAS AT A BODY SHOP THAT CARED ABOUT ME NOT ABOUT TAKING THE INSURANCE MONEY. I HAD A LOT OF QUESTIONS WHICH CRISTINA ANSWERED WITH MORE DETAIL AND POINTED OUT THINGS THAT I HAD OVERLOOKED. SHE MADE RECOMMENDATIONS WHICH BENEFITED ME AND AGAIN I DIDN'T FEEL PUSHED OR FORCED INTO ANYTHING. I WAS DIRECTED TO ENTERPRISE FOR A RENTAL. ENTERPRISES' STAFF WAS SLOW AND MADE ME WAIT WHILE THEY HAD A PERSONAL CONVERSATION. CRISTINA IMMEDIATELY NOTICED THIS AND WALKED OVER AND EMPHASIZED MY URGENCY, SINCE I RUN AN EMERGENCY SERVICE COMPANY AND NEEDED TO GET OUT OF THERE ASAP. THIS MADE ME FEEL IMPORTANT EVEN AFTER THE FACT THAT JIM & JACKS HAD GOT THE JOB. IN MY OPINION, IF JIM & JACKS IS REFERING BUSINESS TO ENTERPRISE THEY REALY NEED TO STEP IT UP AND SATISFY YOUR CUSTOMERS. A GOOD JIM & JACK EXPERIENCE CAN TURN BAD QUICK BY ENTERPRISE. THANK YOU FOR YOUR EXCELLENT CUSTOMER SERVICE!

I really appreciate all the hard work and dedication to fixing my vehicle in a timely manner. I enjoyed the constant updates on the progress of my vehicle and the way the team took the initiate to go above and beyond and even handle some business with my insurance company.