Mary D.
Vehicle Make : Nissan
There is a oise coming from underneath the car that was not there when I left it for repair. Also, I found a screw that was hanging out on the inside panel behind the left rear wheel well. I called you right after picking up my car but could not return at that time. I will come back in as soon as I have time
Ryan D.
Vehicle Make : Ford
Kept me updated and provided awesome support...would definitely refer friends...easy/painless experience
Russell R.
Vehicle Make : Chevrolet
thank you
**** J.
Vehicle Make : GMC
Just wish the process could have gone a little faster and the parts were available sooner. Overall the car looks great and drives well.
Angela N.
Vehicle Make : Lexus
Very nice stafg
James O.
Vehicle Make : Toyota
You guys were terrific, but I really would have liked fewer emails and text messages. I trusted you with my car. I knew you were going to do a great job. Thanks for a great job done.
Gilberto C.
Vehicle Make : Audi
Everything was done really well and even though my car was messy when I took it in the crew cleaned it up and organized it for me. Very much appreciated!!
Chris B.
Vehicle Make : Chevrolet
My car was completed ahead of schedule. Thanks Jim and Jacks.
John L.
Vehicle Make : Lexus
Repair seems fine. Slight dissatisfaction with status updates. Completion on 2/8 changed to 2/12 was ok. Had son leave work for pickup on 2/12. Within ****/4 mile of shop was called and told identical-looking car was done, not mine. Was told car would be done 2/13 but that email would say 2/14. Email at 4:32pm on 2/13 said it was done but I had school commitment at 5 so was told I could pick on 2/14. Called at 4:40 on 2/14 to say I was en route and was told it would not be ready until 5:30.
Jose M.
Vehicle Make : Ford
its been a month and my parts are not in.
how many weeks will they arrive. iwas told by Sam next week.then was asked to pick up my car!picked up
i paid 500.00 cash some parts that contimue to move
Sue T.
Vehicle Make : Chevrolet
The fix looks complete an d the car was washed before I picked up. Good job!
Robert B.
Vehicle Make : Toyota
Excellent repair job. Great customer service. Very professional on every level.
Jeremy L.
Vehicle Make : Toyota
This was a great experience, friendly people and finished before promised.
Robyn D.
Vehicle Make : Mercedes
Really great service!!
Thank you!
Nancy O.
Vehicle Make : Toyota
Thanks, Alex. You are outstanding! It's great to be able come to Jim & Jack's and know that I am going to receive courtesy service and my car is going to be repaired quickly and perfectly. I hope I don't need my car repaired anytime soon, but if I do, I know where to come. Thanks again.
Sheila T.
Vehicle Make : Chevrolet
I'm really impressed with the level of service and professionalism of Jim and Jacks. Sam was awesome. The staff met my needs and the work was superior! Thanks!
Charles M.
Vehicle Make : Toyota
Quick and friendly service! Javier was awesome and helped me move my things from rental car to my car. Thanks!
John T.
Vehicle Make : BMW
Very good and regular communication of progress.
Good standard of work and finish on the repair itself.
Thanks
Ford L.
Vehicle Make : Ford
Done sooner than first stated - greatly appreciated! My truck was washed and waxed - again, greatly appreciated. However, hood is harder to close than before. Thank you for excellent body work.
Edward B.
Vehicle Make : Ford
The car was completely detailed which was a nice surprise but, when I say completely I mean it. You don't armor all the clear plastic that covers the gauges like the speedometer or the radio dial. Everything is blurry now and it will need to be cleaned. Also, the steering wheel, seats and floor mats were wiped with armor all and are now very slippery.
It is very noticeable that the paint is not the same. The new paint just dose not have the depth or richness of color that the original paint has. The new paint is bland!
Social