Marcos Q.
Vehicle Make : Hyundai
Otilia at the Covina office was great. Lenin was very helpful and kept me informed of the process and status. Both staff were great. John was also helpful when I picked up the car. The work looks good. Thank you!
Jermey D.
Vehicle Make : Toyota
The costumer service was outstanding Ruben couldn't have been kinder or more helpful
Antoine G.
Vehicle Make : Jaguar
Car is malfunctioning - electrical system malfunctions
Rennae Y.
Vehicle Make : Honda
Amazing, as always :)
Patricia P.
Vehicle Make : Honda
Everyone there was AWESOME! Especially Von Tu. He always kept me informed on the status of my car. Thanks again for everything!
Geoffrey F.
Vehicle Make : Ford
An excellent team with great service from start to finish. Best communication ever. Would recommend in a second to anyone.
Alicia L.
Vehicle Make : Chevrolet
Every one was very kind starting with the receptionist. My collision advisor Danny Giron was a big help. The repair on my truck was excellent. Thank you to everyone at Pacific Elite.
Sarah R.
Vehicle Make : Toyota
Excellent customer service from the front desk to the technical side.
Chris/rachel M.
Vehicle Make : Honda
Friendly and professional
Maria H.
Vehicle Make : BMW
Every person I interacted with was amazing - the receptionist, adjustor, Enterprise rep, and mechanic. I didn't have to wait long at all -- I barely had time to finish my coffee (which I also loved the keurig machine). Oh, and it was spotless and comfortable. I'm so impressed. I appreciate a relaxing environment in an otherwise stressful situation (i.e. any car issue). Thank you!
Kelly B.
Vehicle Make : Lexus
Great customer service and quick turnaround. My car looks amazing.
Clark.nancy Clark,ernest.
Vehicle Make : Toyota
Good job! Thank you.
Oscar R.
Vehicle Make : Nissan
We very happy with yuour work
We really appreciate
Thanks ????
Wilberta K.
Vehicle Make : Toyota
Kenneth was very professional and explained each and every step. Thank you Kenneth!
Joseph B.
Vehicle Make : Lexus
The car looks great and the communication throughout the process was excellent!
Ramon H.
Vehicle Make : Mazda
Everyone was extremely friendly and helpful. Got my car repaired in no time at all.
Daryl S.
Vehicle Make : Toyota
Scott and the entire team were exceptional and totally professional.
I will recommend them to All of my friends.
Virgilio A.
Vehicle Make : Toyota
Excellent service. The staff
were very professional and
helpful. It was a very nice
experience. Thanks.
Wilfredo M.
Vehicle Make : Volkswagen
Clear inspection
Honest price
Fast results
Five Stars for technician and customer services
Elizzie A.
Vehicle Make : Mercedes
Daily update text are to many. Maybe **** or 2 text are okay and call when the vehicle is ready. My outside heat sensor was not reset properly causing me to return the following day. Could have been checked out better before pickup.
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