Tony B.
Vehicle Make : Ford
You guy's did a great job on my Truck, I have been myself in the Automobile Industry for 50 Years, you guy's are Top's . Regards Tony B
Bricky A..
Vehicle Make : Honda
They even cleaned the carpet in the middle, which had broken egg residue on them from the accident.
The instrument John used to save the contact numbers, etc. on my phone and the radio stations channels worked too.
Excellent job all the way around!
Lesley S.
Vehicle Make : Volvo
Beautiful job.
Richard C.
Vehicle Make : GMC
Verni's great to work with. V He listens and is very detail oriented. Take all my work here.
Juanita S.
Vehicle Make : Nissan
I appreciate how I was kept up to date and my car looks great and drives great Thank you Michel and crew. Juanita S
Jaun Z.
Vehicle Make : Honda
Excellent Customer Service and repair
Barbara V.
Vehicle Make : Audi
Trever is very helpful
Wilfredo T.
Vehicle Make : Buick
I was very satisfied with Pacific Elite because they handled the situation quickly and got my car out in less than a week I hope to see the service continue if I ever use your shop again thank you
John B.
Vehicle Make : Subaru
Overall I had a good experience. The only issue I have is that my car was dirty inside. The passenger seat had some sort of black dirt as well as the top part of the roof. The armoral was smeared on my window display and only part of my vehicle was nlcoated with armoral. It had spots of paint. This is a new car. Attention to detail is important when turning in car. And please cover seats when fixing a vehicle.
Megan B.
Vehicle Make : Chevrolet
The guy who helped us, Mike (I'm pretty sure that was his name) was SO awesome. He was nice, helpful, explained EVERYTHING and was a pleasure to work with. The service was beyond what we expected. Very efficient and we were sent updates daily which was awesome! Thank you so much for taking care of us and my vehicle.
Marcia M.
Vehicle Make : Ford
Everyone is great at delivering superior customer service!
Cecilia H.
Vehicle Make : Dodge
John was great! I appreciated the daily messages to keep me posted on the status of my car.
Javier M.
Vehicle Make : Toyota
Great work. Loved how they kept me updated with texts and calls on the status of my vehicle. Jose was great
Kerry Z.
Vehicle Make : Toyota
This is my third time using their facilities. The first two times The company was known as Sunset Collision Center. Once I realized that pacific was the same place, just with a different company name, it wasn’t easy decision to use them again.
The repairs are top-quality and I would recommend them.
While you are waiting for your car to be repaired, text notifications are sent. They need to improve On the accuracy of the automatic text messages you’re sent
Deborah P.
Vehicle Make : Toyota
Everyone was efficient and pleasant. Angel kept me informed and I was so pleased that they returned my car washed inside and out!
Abigail G.
Vehicle Make : Jeep
Jose was great! My experience was professional and everyone on staff was very helpful.
Joanna G.
Vehicle Make : Ford
Excellent customer service
Liane A.
Vehicle Make : Lexus
Good communication, helpful front staff, knowledgeable service technicians, and fast service. No complaints!
Paul M.
Vehicle Make : Toyota
Loved how attentive everyone was. Instantly took my car in and fixed it so quickly! I’ll keep coming back for sure
Adriana A.
Vehicle Make : Nissan
The car was on time and they were always keeping me informed with everything that was going on with the car.
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