Collision Experts Of Riverside

My car was brought into Joseph **** (owner) shop for repairs in which he communicated to my insurance adjuster that would only take 14 days. That was July 26th 2016 and we are now on day one of October. I regret that I did not take the time to thoroughly research this location. Not only has it been more then two months of waiting but Joseph has a habit of not answering or returning your calls. If for some miracle his "assistants" answer, all they will do is sound redundant because they never give you a definitive answer. PLEASE GO SOMEWHERE ELSE if you know whats best. Never have I experienced such bad customer service; avoid working with unprofessional people/company. REPORT HIM TO THE BETTER BUSINESS BUREAU & THE BUREAU OF AUTOMOTIVE REPAIR ----- ****-800-952-5210 UPDATE: Yesterday I went in to the shop because I was promised by Joseph **** (owner) that my vehicle would be done. Only to find out it was never touched and left outside with the back window gone and not even covered AGAIN. I decided since no work was being done here, I was gonna take my car elsewhere. I kept trying to contact Joseph to have one of his employees bring my car out so it can be towed but as usually he kept ignoring my calls. I had to call my sister and the cops to force them to give me back MY PROPERTY. After only spending all day arguing with his illiterate ignorant so called "receptionist" they released it to me. Not to mention that one of the employees ( I believe his name is Mario) kicked me ( a customer) of the property and threatened to "kick my ****" because I wouldn't leave unless they gave me back my car.

This place has had my car for over a month. The owner has cashed two checks from my insurance company and all I get is excuse after excuse. He keeps telling me that all he needs is one more day. What a bunch of horse crap. He is NOT PROFESSIONAL at all. His name is Joe (don't know his last name). I thought that president obama was horrible. This guy takes the cake over him. DO YOUR RESEARCH FIRST!!! Take it to a more professional car place. You don't want a nightmare like this!!!